Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find DECATHLON to offer the best value for money. Quality of products, as well as the customer service is top notch. At every opportunity, I ensure people are aware of the bargain prices and high-quality that DECATHLON can offer, both in-store and on-line.”

Helpful Report

Posted 11 years ago

“Excellent service”

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Posted 11 years ago

“Good value for money, quick delivery and returns very easy. Will recommend to family and friends.”

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Posted 11 years ago

“Excellent value, easy to order. Great communication. Collected from store”

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Posted 11 years ago

“Excellent products, excellent prices.”

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Posted 11 years ago

“Prompt delivery, arrived as stated and informed at each stage.”

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Posted 11 years ago

“Fast online service delivered as said very good service”

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Posted 11 years ago

“excellent tent. Already used as base for club at an orienteering event. Light to carry , quick to put up and get down”

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Posted 11 years ago

“Went to decathlon wednesbury on a Saturday in early February to get my son kitted out for school ski trip. Tried on salopettes but didn't have his size. Female shop assistant (apologise didn't get her name) checked online for the item, confirmed they were in stock and provided me with the product code. I got everything else in store then sat in my car, ordered the salopettes online. They arrived Monday morning Now you can't get better service than that. Thank you will be using decathlon again”

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Posted 11 years ago

“?????? ?????? , ???? ?????”

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Posted 11 years ago

“Excellent scooter. No regrets!”

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Posted 11 years ago

“Very good price, quality and delivery.”

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Posted 11 years ago

“Happy”

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Posted 11 years ago

“Online service really easy to use, collection was problem free and I use able to exchange one item for one which was cheaper instore. Service in shop very helpful”

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Posted 11 years ago

“Good service”

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Posted 11 years ago

“Great trousers and good fit”

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Posted 11 years ago

“Awesome stuff and service! Will be back for more :)”

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Posted 11 years ago

“Great products great service totally recommend”

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Posted 11 years ago

“Used mail order service very good. Products good. The presentation of the store at wednesbury was very very poor. Scruffy, stock on floor and presentations nonexistant for tents canoes etc.”

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Posted 11 years ago

“Ordered some ski gloves online which arrived very quickly, and were [perfect for the job. I am very pleased. Good service, and an easy to use online system with a good selection of items.”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews