Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tribord mask speedily sent out .”

Helpful Report

Posted 11 years ago

“very good experience, looked for a pair of fishing waders on-line, choose the item I wanted , incidentally mega cheap compared to internet, arranged to have them delivered to my local store, popped in to pick them up and less than two minutes later all bought and paid for ! excellent service.”

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Posted 11 years ago

“Have always found Decathlon simple to order from with quick delivery times.”

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Posted 11 years ago

“Nice catalogue, easy on-line search and payments. Recommended”

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Posted 11 years ago

“My daughter received scooter very quickly, quality of service and product is very high.”

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Posted 11 years ago

“Great service great product :)”

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Posted 11 years ago

“Love shopping on-line with Decathlon. I usually like to feel fabrics, but I have never had to return a product on quality.”

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Posted 11 years ago

“Good kit at reasonable prices”

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Posted 11 years ago

“Brilliant! Very bright, no more head torches. great little device worn with luminous jacket certainly lights you up, great idea of light on your back too. Can take a while to recharge so need to remember to charge well before run. Would highly Recommend”

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Posted 11 years ago

“The goods I ordered arrived on time. I was kept informed of the progress of the order. I am delighted with the product. Brian Usher.”

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Posted 11 years ago

“Decathlon is fast becoming my sports outfitters of choice. This winter I have bought two ski helmets, two pairs of ski socks and a ski rucksack. All have proved to be excellent in use and superb value. The online service is excellent and delivery prompt and reliable. I like Decathlon very much.”

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Posted 11 years ago

“The goggles I bought are superb, never misted up which is unheard of! They also arrived two days early, so basically next day delivery! Can't recommend this store enough, have absolutely anything you could want for outdoors!”

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Posted 11 years ago

“great range at great prices particularly for my children. although you do end up spending lots of money as the gear is really good.”

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Posted 11 years ago

“Great service, fast delivery”

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Posted 11 years ago

“My favourite sports shop ever, every thing you could possibly want at low prices and top quality.”

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Posted 11 years ago

“Good prices, quick delivery and good service in store at Bolton.”

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Posted 11 years ago

“Very stylish, warm, Nice flattering tailoring. Washes well Love it!”

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Posted 11 years ago

“I was very happy with the purchase process - very smooth and fast”

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Posted 11 years ago

“I find DECATHLON to offer the best value for money. Quality of products, as well as the customer service is top notch. At every opportunity, I ensure people are aware of the bargain prices and high-quality that DECATHLON can offer, both in-store and on-line.”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,533 reviews