Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a wetsuit from Decathlon. I was keen not to make a wasted journey to the nearest store so I looked online and found the one I wanted.I then phoned the store to see if they had in stock. They said that they did not and suggested I did Click and Collect. When I went to the store to collectit, I wanted to try it on and one of the assistants helped me with the zip at the back, All the staff at Sheffield Decathlon were helpful and efficient,”

Helpful Report

Posted 11 years ago

“Staff very helpful and friendly. Great range of products and managed to get what I was looking for at a reasonable price”

Helpful Report

Posted 11 years ago

“Tribord mask speedily sent out .”

Helpful Report

Posted 11 years ago

“very good experience, looked for a pair of fishing waders on-line, choose the item I wanted , incidentally mega cheap compared to internet, arranged to have them delivered to my local store, popped in to pick them up and less than two minutes later all bought and paid for ! excellent service.”

Helpful Report

Posted 11 years ago

“Have always found Decathlon simple to order from with quick delivery times.”

Helpful Report

Posted 11 years ago

“Nice catalogue, easy on-line search and payments. Recommended”

Helpful Report

Posted 11 years ago

“My daughter received scooter very quickly, quality of service and product is very high.”

Helpful Report

Posted 11 years ago

“Great service great product :)”

Helpful Report

Posted 11 years ago

“Love shopping on-line with Decathlon. I usually like to feel fabrics, but I have never had to return a product on quality.”

Helpful Report

Posted 11 years ago

“Good kit at reasonable prices”

Helpful Report

Posted 11 years ago

“Brilliant! Very bright, no more head torches. great little device worn with luminous jacket certainly lights you up, great idea of light on your back too. Can take a while to recharge so need to remember to charge well before run. Would highly Recommend”

Helpful Report

Posted 11 years ago

“The goods I ordered arrived on time. I was kept informed of the progress of the order. I am delighted with the product. Brian Usher.”

Helpful Report

Posted 11 years ago

“Decathlon is fast becoming my sports outfitters of choice. This winter I have bought two ski helmets, two pairs of ski socks and a ski rucksack. All have proved to be excellent in use and superb value. The online service is excellent and delivery prompt and reliable. I like Decathlon very much.”

Helpful Report

Posted 11 years ago

“The goggles I bought are superb, never misted up which is unheard of! They also arrived two days early, so basically next day delivery! Can't recommend this store enough, have absolutely anything you could want for outdoors!”

Helpful Report

Posted 11 years ago

“great range at great prices particularly for my children. although you do end up spending lots of money as the gear is really good.”

Helpful Report

Posted 11 years ago

“Great service, fast delivery”

Helpful Report

Posted 11 years ago

“My favourite sports shop ever, every thing you could possibly want at low prices and top quality.”

Helpful Report

Posted 11 years ago

“Good prices, quick delivery and good service in store at Bolton.”

Helpful Report

Posted 11 years ago

“Very stylish, warm, Nice flattering tailoring. Washes well Love it!”

Helpful Report

Posted 11 years ago

“I was very happy with the purchase process - very smooth and fast”

Helpful Report

Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews