Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent informative staff in bike section”

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Posted 10 years ago

“The service was very efficient and the product excellent.”

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Posted 10 years ago

“Good prices and order arrived very promptly.”

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Posted 10 years ago

“Brilliant service, delivered within 24 hours and excellent product.”

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Posted 10 years ago

“I bought a head collar and lead rope. The website was easy to use and helpful about sizes. My purchases came quickly and were just as described”

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Posted 10 years ago

“As expected, just a perfect transaction.”

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Posted 10 years ago

“Delivered quickly great service”

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Posted 10 years ago

“Always a positive experience buying from this site. Easy to use and great items not found elsewhere! My 'go to' for swimwear.”

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Posted 10 years ago

“Click and collect worked a treat.”

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Posted 10 years ago

“pleased with the items i ordered”

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Posted 10 years ago

“Great store with speedy delivery”

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Posted 10 years ago

“Excellent product and service”

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Posted 10 years ago

“Excellant value,great range and knowledgeable and interested staff.”

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Posted 10 years ago

“Purchased Aigle wellies a year ago (approx). They are sold with a 2 year guarantee and after 11 months they developed a split. I registered the return online and sent them back. New boots returned to me within a week. Fabulous. I am recommending Decathlon to all my friends for their outdoor gear purchases - great service and good prices, well done Decathlon.”

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Posted 10 years ago

“Quality as expected, fast shipment.”

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Posted 10 years ago

“Very happy with online orders to be picked up in store, delivered quickly. The staff in store are very helpful and knowledgeable about all products.”

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Posted 10 years ago

“The service was brilliant. It s the first time I have used you and found I was kept up to date at every stage of ordering and delivery. First class excellent service”

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Posted 10 years ago

“Quick and easy to order online, in the shop, thanks to a very helpful employee”

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Posted 10 years ago

“We always use Decathlon for our sports wear and equipment. The quality and prices are excellent when you compare with other retailers”

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Posted 10 years ago

“Quick delivery to store, item as expected at a good price.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews