Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering online and the fast reply”

Helpful Report

Posted 10 years ago

“Great bike, delivery was the day before I expected it and the delivery company was very accommodating.”

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Posted 10 years ago

“Great service - great bike - great price - great quality”

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Posted 10 years ago

“Delivery was very prompt, well packaged and got a good deal”

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Posted 10 years ago

“The in house team were extremely helpful and responsive and the products ordered online arrived quickly to the store. I can't fault either the service or the items received.”

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Posted 10 years ago

“Excellent product. It's very warm and keeps me dry in rain. I'm very happy with this product and will highly recommend this seller.”

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Posted 10 years ago

“Always excellent variety of stock, excellent prices, and excellent customer service.”

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Posted 10 years ago

“Very pleased with it and treated well”

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Posted 10 years ago

“Quick delivery and the bag is just what I needed-”

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Posted 10 years ago

“Really impressed. The product is excellent and really good value. The delivery came very swiftly. Great service.”

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Posted 10 years ago

“Consistently good service and fast delivery.”

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Posted 10 years ago

“Excellent store (Stockport). Well set out. Super, knowledgable staff. Online service really efficient with click and collect.”

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Posted 10 years ago

“Fantastic quality bike and delivered when promised”

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Posted 10 years ago

“An excellent experience, quality products, delivered promptly (for collection) at exceptionally good prices. First time I've used the internet purchasing on this website this way, but will use again.”

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Posted 10 years ago

“Consistently good product. Easy transaction. Excellent service as ever”

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Posted 10 years ago

“Very good value products and first class service.”

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Posted 10 years ago

“Product excellent quality”

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Posted 10 years ago

“Perfect shop.”

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Posted 10 years ago

“Very fast delivery...... Fantastic quality”

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Posted 10 years ago

“Excellent communication and delivered in store in time (in fact earlier than expected) Staff who went the extra mile and gave excellent customer service (well done). We normally shop in Decathlon in France where it is more of a house hold name However we are thrilled that they have kept their high standards here. An excellent online shopping experience that we would happily recommend. Well done Decathlon.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews