Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service, and a smooth collection service at the Bolton Store. Happily use again and recommend to friends.”

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Posted 10 years ago

“Simply the only place to shop for sports stuff full stop!”

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Posted 10 years ago

“The ordering was easy and the goods arrived the next day. Very Happy!”

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Posted 10 years ago

“Everything is fantastic, but lately you keep running out of my size. I like to buy online but delivery charges are high. You should consider waiving charges for orders over a certain amount.”

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Posted 10 years ago

“Great company, great prices, quick delivery!”

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Posted 10 years ago

“great prices for well made quality products - the stores are easy to find your way around, and the mail order / click and collect service works very well indeed As a cyclist, I find the cycling clothing to be well made and more importantly, the cut of the clothing is more realistic for anyone who isn't a stick thin pro cyclist!”

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Posted 10 years ago

“All my life I remember bying all my sports clothes/equipment jn there. Didnt regret it not only once!!”

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Posted 10 years ago

“Good Fast service - good quality swimsuit - thank you”

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Posted 10 years ago

“Ordered jacket online click and collect, excellent quality, price and service.”

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Posted 10 years ago

“Very good quality product though not tried out yet. Dispatching and delivery were very quick.”

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Posted 10 years ago

“Love the back pack, just what I was looking for. Quick delivery, I will shop here again.”

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Posted 10 years ago

“Good service and quality product at reasonable price, however very high postage costs.”

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Posted 10 years ago

“I could not find where to leave feedback onyour site. When i joined decathlon. And i have already sent an email with all feed back.writenon. , afew weeks ago with my feedback. Thanks ms noden.”

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Posted 10 years ago

“Took my existing ski boots in to the Edinburgh shop to be fitted to my Wendze skis which I had bought from your website. Alan was most accommodating - discovering the exact model of my boot on line which I'd purchased several years ago in Italy and doing an excellent job on the fitting to the binding. I look forward to many visits in the future.”

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Posted 10 years ago

“The leotard arrived the next day. So speedy as I only ordered it at about 2 p.m the previous afternoon. The leotard is a great fit for my 10 year old who loves it. Great quality for the price. Very impressed and would definitely order again. Thank you for superb service!”

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Posted 10 years ago

“Great as allways”

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Posted 10 years ago

“Ordered a pair of trainers online for a Christmas present on the evening of Black Friday. My expectation for delivery date was late following week due to amount of online ordering that weekend. Delivery date giving was Tuesday 1st Dec and received them on Monday lunchtime. Very impressed.”

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Posted 10 years ago

“Very quick easy and efficient service, I would definitely recommend using them.”

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Posted 10 years ago

“Excellent informative staff in bike section”

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Posted 10 years ago

“The service was very efficient and the product excellent.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews