Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and excellent prices”

Helpful Report

Posted 10 years ago

“Great Lycra legs. Use them for MTB, just perfect! Fit guid was spot on.”

Helpful Report

Posted 10 years ago

“brilliant site for finding items with the size you want that some other sites dont stock,or have not ever stocked it i searched a lot of other sites before decathlon but they had nothing in my size,decathlon did. for that i am very greatful thankyou.”

Helpful Report

Posted 10 years ago

“My order came on time no problems with it very happy indeed thanks Jim”

Helpful Report

Posted 10 years ago

“First time I have used this company. Their products are excellent. My order was for winter Hunting Jacket and trousers which were excellent quality and well made I shall be using them again for my Hunting needs”

Helpful Report

Posted 10 years ago

“very prompt hassle free delivery.”

Helpful Report

Posted 10 years ago

“Very pleased with my order. Exactly what I wanted. Price was excellent. Delivery on time. Quality product. I visit my Croydon branch regularly and recommend its sport garments to friends and family. Vive Decathlon!”

Helpful Report

Posted 10 years ago

“Easy transaction. Item delivered as expected and no problems”

Helpful Report

Posted 10 years ago

“Very quick easy transaction would definitely use again”

Helpful Report

Posted 10 years ago

“Found what I needed on the website at a very good price. Delighted I was able to have it delivered to somewhere very near for me to collect at no extra cost. Item came very quickly and I was pleased with it.”

Helpful Report

Posted 10 years ago

“Good service. Product arrived as advised.”

Helpful Report

Posted 10 years ago

“The store staff of Decathlon Wandsworth is always nice and helpful. Decathlon also has so far the best quality matched with reasonable price. Ordering online to store is made really easy, also your online account is pretty simple to get your head around. Happy to have my new local Decathlon store now. :)”

Helpful Report

Posted 10 years ago

“Went to W. Mods store. Product not available, but assistant very pleasant and helpful. Bought items on line very easily. No problems.”

Helpful Report

Posted 10 years ago

“I purchased a pair of Golfing Wellington Boots. delivery was far quicker than expected. Near the top of the boots there is a firm ridge around the boot; you must wear something that will prevent this from rubbing your upper calf or you will end up very sore. Once I realised this and took appropriate action - thick socks and trousers tucked in - the boots were extremely comfortable. Someone else commented that because they are uni-sex he found the legs tight. I have quite thick calves because of the wide variety of sports I play and had no such problem. I have slipped a couple of times and wish that the studs were (a) longer and (b) changeable. They will wear out eventually and it is a pity that I shall have to buy a new pair of boots instead of just new studs. Overall, I am delighted and will replace them when necessary. It's a pity that the Decathlon store in Harlow does not stock Golf stuff.”

Helpful Report

Posted 10 years ago

“When i went and picked my order up i looked around shop and picked up a couple of things that were'nt on internet. Prices were very good. Definetly use decathlon again.”

Helpful Report

Posted 10 years ago

“Good range of items to choose from. All high quality and arrived in a single shipment. Great service.”

Helpful Report

Posted 10 years ago

“Great products, well organised, good prices.”

Helpful Report

Posted 10 years ago

“Great items and afordable prices. Love Decathlon.”

Helpful Report

Posted 10 years ago

“The ordering online and the fast reply”

Helpful Report

Posted 10 years ago

“Great bike, delivery was the day before I expected it and the delivery company was very accommodating.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews