Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great product. Top rate!”

Helpful Report

Posted 10 years ago

“Ponchos I ordered arrived very promptly. Won't know how good they are till tried and tested. Seemed slightly heavy for carrying all timesxin hiking rucksack, but hopefully worth it.”

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Posted 10 years ago

“Ski bag was ideal good quality with prompt service”

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Posted 10 years ago

“Go Goods were delivered on time, well packed and perfect”

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Posted 10 years ago

“Awesome!!!”

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Posted 10 years ago

“excellent service but returns process is abit confusing”

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Posted 10 years ago

“Exemplary customer feedback, can't praise highly enough”

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Posted 10 years ago

“After 58 years, I have learned to swim so I was recommended one of your snorkel masks and WOW, it was great. I snorkelled for the first time and loved it. I have bought another one for my son for Christmas and when I can afford it, I will buy my own from your company. I have recommended you to several people.”

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Posted 10 years ago

“good product arrived on time, many thanks”

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Posted 10 years ago

“I was very happy with the boots I purchased from Decathlon. They are really comfortable, stylish and well made. The click and collect service was efficient and convenient.”

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Posted 10 years ago

“My order arrived promptly, website was easy and the coat I ordered has been fantastic”

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Posted 10 years ago

“Can't normally be bothered to do reviews, but was so impressed thought I would. My ski Jacket arrived in an amazingly short time and I didn't pay anything extra for the postage. Think it was about 48hours! Nice user friendly website too. Love my jacket good price for the excellent quality A particularly good company to deal with and I would highly recommend. Nicola Newton”

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Posted 10 years ago

“Good price and efficient service”

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Posted 10 years ago

“Excellent service and skate boots perfect and very reasonably priced. L McLeish”

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Posted 10 years ago

“Love my watch - very prompt delivery”

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Posted 10 years ago

“Service great on time delivery, Product outstanding ,will certainly use decathlon again.”

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Posted 10 years ago

“Great piece of kit my 14 year old loves it.”

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Posted 10 years ago

“Competitive price, prompt delivery.”

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Posted 10 years ago

“Great service and equally good pair of boots. Very comfortable and good looking. Greatly admired. Love them.”

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Posted 10 years ago

“Excellent service and quality of goods, will definietly be giving my local staore a visit soon.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews