Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Petzl Tika RXP. Unbeatable price, quick delivery and good communication. I have visited several stores in France but this is the first time I have used their online ordering service.”

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Posted 10 years ago

“Quick delivery. Great product.”

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Posted 10 years ago

“Waterproof Jodhpurs are great. Good service and quick delivery.”

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Posted 10 years ago

“Easy to find products and to collect them.”

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Posted 10 years ago

“Thanks, items exactly as described and delivery was very quick. A really good first experience of Decathalon. I wouldn't hesitate to come back and have already recommended to friends/family.”

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Posted 10 years ago

“The order arrived as promised. I could track the parcel and it arrived as the e mail stated. I would use decathlon again.”

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Posted 10 years ago

“The item I ordered was delivered extremely quickly and I was given good information about when it would arrive.”

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Posted 10 years ago

“Excellent store, good quality to clothing at a competitive price. No quibble refund policy excellent.”

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Posted 10 years ago

“The order arrived as promised. I could track the parcel and it arrived as the e mail stated. I would use decathlon again.”

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Posted 10 years ago

“Good availability & prompt delivery so great service.”

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Posted 10 years ago

“Love the new feel insoles. Speedy service.”

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Posted 10 years ago

“Service wasvery good”

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Posted 10 years ago

“Great quick service and easy to use website”

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Posted 10 years ago

“I first came across Decathlon at the ski show at Battersea. The show was a waste of time except for finding decathlon I ordered a single ski bag at the store near Birmingham. The staff were very helpful and knowledgeable . The bag was delivered to my home address promptly and is very robust and a very competitive price. I will definitely use Decathlon as my first choice”

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Posted 10 years ago

“Very simple website and speedy delivery to pick up store. Item was as described. Would definitely use site again.”

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Posted 10 years ago

“Very happy with the price and service thanks”

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Posted 10 years ago

“Brilliant”

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Posted 10 years ago

“Great range, even cater for us US12 ((UK11.5, Eu46) feet, great prices, 2 day delivery and quality on the end of it, excellent”

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Posted 10 years ago

“Excellent service and great product. Top rate!”

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Posted 10 years ago

“Ponchos I ordered arrived very promptly. Won't know how good they are till tried and tested. Seemed slightly heavy for carrying all timesxin hiking rucksack, but hopefully worth it.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews