Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,538 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,538 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering kids flippers gave limited choice, but was fairly easy. However collection from store was slow and no receipt provided. Luckily no further proof of purchase was necessary as the product was a good fit and quality.”

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Posted 10 years ago

“quick efficient service 1st class goods at reasonable prices”

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Posted 10 years ago

“Quick delivery, easy to use website.”

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Posted 10 years ago

“Very easy shopping and a speedy delivery.”

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Posted 10 years ago

“excellent item, price and service, could not ask for more, really really pleased”

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Posted 10 years ago

“Great place to shoping...”

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Posted 10 years ago

“the staff were very helpfull, i returned a gopro cam 14 months into its 2 yr warranty,, lucky i kept receipt, the item was exchanged with no problems ,im glad i paid the little extra and didnt buy from a different sorce, the staff were brill . thanks highly recomended”

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Posted 10 years ago

“Purchased a b'twinn cycle jacket. Arrived very quick. Excellent service wouldn't hesitate to use again.....”

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Posted 10 years ago

“Good price, good service and excellent faulty returns service”

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Posted 10 years ago

“Very quick with good prices and quality.”

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Posted 10 years ago

“Massive shop, good staff happy to help. Good quality products and value for money.Always tend to have what u r looking for:)”

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Posted 10 years ago

“The bike computer was the most user friendly I have ever owned, both to set up and to use.Plus the price was a bargain!”

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Posted 10 years ago

“Very good service. Would definitely use again.”

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Posted 10 years ago

“Excellent product couldn't be happier. Delivery was prompt price was good, what is there to complain about. Well done.”

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Posted 10 years ago

“Good value, good product and quick delivery.”

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Posted 10 years ago

“The items I ordered......some wellingtons.......have been very good so far and very good value for money. Delivery and customer service all seem to work well. So I am a happy customer and will use Decathlon again.”

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Posted 10 years ago

“I purchased tribord easybreath mask 2 times last month. I got the good ones that I prefer color for my kids. But I have to buy other color later due to sold out. Of course mask is very nice but I hope you have enough mask. Anyway I satisfied with this mask.”

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Posted 10 years ago

“Products as advertised, quality made ,competitive pricing ,prompt delivery.”

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Posted 10 years ago

“Lovely Fleece, washes really well, very soft and comfortable. Amazing value. Thank you Decathlon!”

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Posted 10 years ago

“Collected product in store, which had been ordered online then kept receiving reminders to pick up parcel when I already had done.....”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,538 reviews