Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt quality service. No problems at any stage of the order or delivery”

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Posted 10 years ago

“Excellent fit good materials well worth the money”

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Posted 10 years ago

“Decathlon products are good quality and not too expensive. However sometimes the style could be improved ( branded clothes, coats... ex: Blend the world )”

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Posted 10 years ago

“Good product, couldn't find it anywhere else, good price, click and collect on time. Friendly staff when collected.”

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Posted 10 years ago

“thank goodness - at last a store in the north east! Been a fan of the European decathlon for more than twenty years so delighted you have opened here.”

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Posted 10 years ago

“Great stuff.”

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Posted 10 years ago

“Excellent products.Very good service”

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Posted 10 years ago

“These are the 4th pair of the same style boots. This says it all! I have 2 dogs so wear the boots in all weathers.”

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Posted 10 years ago

“Staff seem to go out their way to help, nothing is too much trouble”

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Posted 10 years ago

“Well pleased with the wellies, warm lining is appreciated, height being mid-calf is what I had hoped. The fit is excellent and comfortable to wear. I cannot as yet comment on the water repellant properties, though they have held up regarding the grip of the sole in muddy conditions. Generally, excellent value for money.”

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Posted 10 years ago

“Overall the experience was fantastic. Products really good and customer service- outstanding.”

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Posted 10 years ago

“First time I have used them but won't be the last - excellent service”

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Posted 10 years ago

“Top class goods and service”

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Posted 10 years ago

“Amazing service all correct well packaged and delivered the next day.Thankyou”

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Posted 10 years ago

“These tops are perfect. Good quality and nicely fitting, they wash great and are nice and warm. I'm a size 8/10 and needed the Medium size (which fits just right and not at all baggy) so they come up smaller than I thought they would. I have bought 4 in different colours and love them!”

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Posted 10 years ago

“.”

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Posted 10 years ago

“Easy to order, fast despatch and well packaged items. Would definitely use again”

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Posted 10 years ago

“Exactly what I wanted. Not sure of the point of the three light intensity levels as lowest is fine, and brighter ones aren't much different, but not a problem.”

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Posted 10 years ago

“Great jacket, exceeded my expectations!”

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Posted 10 years ago

“Great service quick delivery.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews