Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 10 years ago

“Received a very good service from Decathlon. Purchased a pair of short neoprene Wellington boots these are very Good quality and fit very well bought shoe size which fit perfectly with thick socks. Highly recommended.”

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Posted 10 years ago

“Quick response great clothing and excellent value.”

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Posted 10 years ago

“Regularly use Decathlon for annual ski maintenance. Service spot on. Have also purchased numerous items of sports equipment and outdoor clothing over several years and is invariably good value and quality.”

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Posted 10 years ago

“Goods ordered on line and received very promptly with e mail notifications to keep me informed. Great product and very good value. Staff instore also very knowledgeable and helpful.”

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Posted 10 years ago

“Great products”

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Posted 10 years ago

“Even when I ordered the wrong size super fast exchange & have ordered more since 5*”

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Posted 10 years ago

“Great quality clothing, and excellent service”

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Posted 10 years ago

“very prompt service,article description on website accurate”

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Posted 10 years ago

“Good service and good value”

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Posted 10 years ago

“Very efficient delivery and excellent website easy to use”

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Posted 10 years ago

“Product in stock, well priced and as described”

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Posted 10 years ago

“Excellent product and excellent price.”

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Posted 10 years ago

“Great fast service”

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Posted 10 years ago

“Great service and the items I bought for my son were true to size and of good quality.”

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Posted 10 years ago

“Once again a rapid and efficient service from Decathlon. Many thanks to your team.”

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Posted 10 years ago

“Perfect service - great products :)”

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Posted 10 years ago

“Excellent!”

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Posted 10 years ago

“all goods delivered promptly,and all as described. excellent service.”

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Posted 10 years ago

“Too good. Comfortable.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews