Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, good quality item, very pleased.”

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Posted 10 years ago

“I bought a couple of bag packs (60 litres and 10l) for travelling and I love then! We are three month into our travels and they are great quality and have been so cheap!”

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Posted 10 years ago

“Great services quick delivery highly recommend”

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Posted 10 years ago

“Easy to use efficient service”

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Posted 10 years ago

“The best delivery and overall online shopping I've ever done! Great job!!”

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Posted 10 years ago

“Excellent product & amazed at the speed of despatch/receipt”

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Posted 10 years ago

“Great value. Good quality. Unpretentious. Fast service. Hard to beat.”

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Posted 10 years ago

“Great quality products for good price, however it's difficult sometimes to find interval sizes for junior clothes, always 4,6,8.... yrs old, But nothing between those sizes. Great service too.”

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Posted 10 years ago

“Nice and quick. Better at doing what it said that I had hoped for”

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Posted 10 years ago

“As a PE teacher, Decathlon is my favourite store.. The varied and innovative selection of equipment and resources cannot be matched elsewhere.. Please open more stores!”

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Posted 10 years ago

“Never been disappointed by a visit to Decathlon.”

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Posted 10 years ago

“The best store in the uk”

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Posted 10 years ago

“No issues, service and convenience was as expected.”

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Posted 10 years ago

“Always quality products, arrive quickly and great updates”

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Posted 10 years ago

“Great price on the equipment I purchased and quick in store service”

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Posted 10 years ago

“Bought horse riding kids clothes, helmet and body armour. All good value for money. Really pleased with service.”

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Posted 10 years ago

“Great value for money. Love both my cycling trousers and back light.”

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Posted 10 years ago

“Very efficient customer service. Great products.”

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Posted 10 years ago

“Ordering from Decathlon was very easy, the website is well laid out so easy to go direct to the sport you are looking for. I chose the click and collect from our nearest store, they text me when my order was ready, the staff were friendly and I collected my order within a matter of minutes. I will definitely be ordering from them again and have already recommended them to other people.”

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Posted 10 years ago

“prompt service goods as described , will shop here again”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews