Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products, super competitive price, speedy delivery.”

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Posted 10 years ago

“Excellent service always received by very knowledgable and obliging staff.”

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Posted 10 years ago

“A great customer focused company. Friendly, helpful and knowledgeable staff. Surprisingly good quality at the prices offered.”

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Posted 10 years ago

“Friendly staff always willing to help”

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Posted 10 years ago

“The items I ordered came arrived quickly and were in excellent condition.”

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Posted 10 years ago

“There are only few websites that I shopped online regularly. It took me sometime to trust. I have bought few products in these few years already from Decathlon, and never was once that I felt doubted of their service.”

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Posted 10 years ago

“Great value and excellent service, very pleased with everything I have received!”

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Posted 10 years ago

“Good quality stuff at affordable prices. I bought multiple items for my family (kids and wife). All of them are of good quality material and make. My entire online purchasing exp and picking from their store in Canning Town was quite good. I really wish they have more stores in London for easy collection.”

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Posted 10 years ago

“Decent quality clothing at a budget price delivered quickly”

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Posted 10 years ago

“Great items, good fits, good quality and as described. Prompt delivery. Very happy thank you”

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Posted 10 years ago

“Knowledgable staff and great online service.”

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Posted 10 years ago

“Excellent price, quality and range. Prompt service. Love Decathlon.”

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Posted 10 years ago

“Just a fabulous store, very excited decathlon is comming to Milton Keynes”

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Posted 10 years ago

“Awesome kit, good returns service - very happy with the whole experience!”

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Posted 10 years ago

“Excellent customer service. Reasonable choice of products. Good prices.”

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Posted 10 years ago

“great consumer's service”

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Posted 10 years ago

“The walking shoes I bought were good value for money and arrived promptly. No issues whatsoever.”

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Posted 10 years ago

“Excellent products and service”

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Posted 10 years ago

“A store that you can find sports goods at great prices..”

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Posted 10 years ago

“Too good to be true, i love it”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews