Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shop and great products good website”

Helpful Report

Posted 10 years ago

“Strona bardzo czytelna. Produkty bardzo dobrej jako?ci. Du?y wybór i dost?pne ceny. Polecam :)”

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Posted 10 years ago

“Brilliant choice of ski items - all very reasonable yet good quality. Shall definitely use your online sales again. Many thanks!”

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Posted 10 years ago

“once again I am so pleased with my purchase.good quality clothing at affordable prices.one of my favourite stores.”

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Posted 10 years ago

“The guy who dealt with us , I think his name was Tony (giltbrook store ) was brilliant . I felt he went out of his way to help us and gave lots of vgood advice .”

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Posted 10 years ago

“Website was easy to navigate, price was good, delivery went off seamlessly... I would buy from here again!”

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Posted 10 years ago

“Far and away the best sports store in the UK.”

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Posted 10 years ago

“Don't have much of an opinion on the turbo trainer I bought as yet until further use but set up etc very simple and works well. Customer service online and in store at Decathlon has always been very good. However the website is dated and the search functions are not great. Update the website and it would be perfect. Still love the store though.”

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Posted 10 years ago

“Fast, efficient service and an excellent running light. Very happy.”

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Posted 10 years ago

“top shop, great products,”

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Posted 10 years ago

“Very pleased with products and professionalism of staff”

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Posted 10 years ago

“Excellent quality product at a great price. Wish I'd discovered them years ago. Will be buying much more from them!”

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Posted 10 years ago

“Easy site to use. My new Aigle boots arrived promptly and are a complete joy to wear!”

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Posted 10 years ago

“Good value brand. I look in other outdoor shops but always seem to end up back in Decathlon.”

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Posted 10 years ago

“The product I purchased was a steal for the price I paid ! They were delivered on time . I am very pleased with the service I received . Many thanks , Graham Wilson .”

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Posted 10 years ago

“My favorite sports shop. Only bad thing is that Decathlon don't ship abroad, so I had to make my order to a friend in England and have him send it on to me in Norway. I hope they open up shop in Norway too soon.”

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Posted 10 years ago

“good product, good price, good service.”

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Posted 10 years ago

“Great prices for sports kit that work well.”

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Posted 10 years ago

“Excellent product”

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Posted 10 years ago

“Great service. The horse rug fits really well and is very good quality. Will be buying some more.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews