Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shopping at decathlon love it thanks”

Helpful Report

Posted 10 years ago

“Quick and reliable regarding ordering process and delivery. Quality of handball product was excellent and the pupils we have used them with have found them easy to use.”

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Posted 10 years ago

“Excellent quality clothing, value for money. Very good service, arrived within stated time, I have and would recommend to others. Just wish we had a store closer to us.”

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Posted 10 years ago

“a very good store and easy to buy online.”

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Posted 10 years ago

“Very good sports clothing and equipment shop - seems to have good quality stuff at really keen prices and a range of qualities at price points. Having a store locally is really handy, the only downsides are that the stock in the store is very limited so I have to order on line to be sure of getting the items, which then negates the convenience of popping in to pick up stuff last minute. Still, on balance, I find it better than Sports Direct as a reliable regular shopping point. And it's better priced on many items!!”

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Posted 10 years ago

“Items received very quick . Perfect overall”

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Posted 10 years ago

“Excellent quick and efficient service”

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Posted 10 years ago

“all good thanks and posted quick”

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Posted 10 years ago

“Easy to order. Convenient pick-up location.”

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Posted 10 years ago

“Always pleased with the services & products.”

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Posted 10 years ago

“I am delighted to have discovered Decathlon. I have purchased many items of clothing from this site, including shorts, leggings, tops and a jacket. All pieces have exceeded my expectations and the quality and value have ensured I have become a (frequently) returning customer. I sing the praises of Decathlon to friends at the gym after receiving compliments on my attire.”

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Posted 10 years ago

“The skiing sunglasses were excellent. Light weight and good value.”

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Posted 10 years ago

“Very good service altogether”

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Posted 10 years ago

“Prompt service . My son is very pleased with the quality of the running jumpers which I bought him. The sizing seems quite generous for women's items eg I probably should have ordered a "small" rather than the" medium" sized yoga top.”

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Posted 10 years ago

“It was so easy to use the online shopping. Really liked all the products. Came on time and where exactly the way they were in the pictures.”

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Posted 10 years ago

“Great prices good quality items and quick dispatch”

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Posted 10 years ago

“Excellent value on all my items. There was a shortage of children's cycling wear in the 9 to 12 years age when we visited so it is wise to check what is in store if there is something specific you want. About a year ago we bought a b twin Triban 5 racing bike for my son who was in 10 years old and we have been very pleased with it excellent value for money still looks good still winning races”

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Posted 10 years ago

“Decathlon, 1) Value for Money 2) Great Range of Sporting and Leisure Equipment and Wear 3) Stores are great, spacey, try before buy, kids love it 4) Online service is fast and efficient Cannot rate any more highly!”

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Posted 10 years ago

“Very helpful. Clear and no frills service.”

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Posted 10 years ago

“Problem free transactions and fast delivery . Good range of equipment from bargains to named items . Own brand well made and well priced .”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews