Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic retailer. Great products, amazing service and returns policy better than M&S.”

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Posted 10 years ago

“Everything fine, like always :)”

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Posted 10 years ago

“Good quick service. No problems with anything.”

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Posted 10 years ago

“All items delivered on time and do exactly as stated, really good quality items, love how easily descriptive the items are.”

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Posted 10 years ago

“Great service and price. Staff very helpful and knowledgable.”

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Posted 10 years ago

“Plenty in stock fast delivery”

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Posted 10 years ago

“Excellent service and very quick delivery, thank you”

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Posted 10 years ago

“Always good quality and good service for the right price.”

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Posted 10 years ago

“Great products at great prices. Knowledgable staff.”

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Posted 10 years ago

“Awesome jacket fast delivery and reLly happy with my product”

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Posted 10 years ago

“Very quick delivery to my local store and just as good in store”

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Posted 10 years ago

“very good”

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Posted 10 years ago

“I was very impressed with the speedy delivery of my order and the price and quality of the rucksacks.”

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Posted 10 years ago

“Quick delivery when ordered online. Visited the store and found the staff very friendly and helpful”

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Posted 10 years ago

“Good products,very good prices and prompt delivery - overall excellent.”

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Posted 10 years ago

“Great service,goods on time will be buying again spot on gear.Will be telling my friends.”

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Posted 10 years ago

“Next day delivery on a pair of hiking boots that were by far the cheapest price online, saved me time and around £50 compared with other retailers. Couldn't fault them. Very happy customer.”

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Posted 10 years ago

“Fabulous that we have a store in the Newcastle . Although smaller than your other stores I'm not disappointed, there's a great range of stock at the usual fab prices and if you've not got what Inwant there's always click and collect. All much better than a 5 hour round trip to Sheffield.”

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Posted 10 years ago

“Lived in France for 4 years and used Decathlon there, really pleased to see it come to UK. Just wish there was one a little more local! But on-line is very good and efficient.”

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Posted 10 years ago

“Great prices, great products, flexible shopping options. What's not to like?”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews