Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality service”

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Posted 10 years ago

“Bought two down jackets, fab coat at a fab price”

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Posted 10 years ago

“Excellent”

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Posted 10 years ago

“Good service prompt and goods well packaged was to collect in store”

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Posted 10 years ago

“These welly boots are perfect! Such great value for money, and a nice big fit, with added comfy sock. I ordered a set for work and then a set for home, they were so good.”

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Posted 10 years ago

“Very easy website, easy to order and very quick delivery to store. Highly recommend”

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Posted 10 years ago

“Service was quick and efficient and racquets were good value for money”

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Posted 10 years ago

“Helpful and friendly customer service by phone, and quick delivery.”

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Posted 10 years ago

“I never ordered for home delivery but each time I order Click and Collect, it's delivered within 2 days and it is free!Really cheap good quality without big names on it which for me is ideal). As well. Surrey Quays staff seems to be really friendly and understand their sports. Well done Decathlon!”

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Posted 10 years ago

“Purchased outdoors clothing of good quality at an excellent price.”

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Posted 10 years ago

“I use to buy most of my kids sports gear. Definitely recommend it”

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Posted 10 years ago

“Reasonably priced, great service, excellent shoes”

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Posted 10 years ago

“Good products good prices and fast delivery couldn't ask for more”

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Posted 10 years ago

“Very helpful assistants. Great help when I wanted to exchange jacket that was the wrong size.”

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Posted 10 years ago

“Have used decathlon a few times now and I am very happy with their service”

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Posted 10 years ago

“Great value sports & out door shop that covers every activity known with prices & technical equipment to suit everyone from first timers to seasoned professionals. Simple easy to use website with reliable delivery & exchange facilities.”

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Posted 10 years ago

“Excellent service ordering online . Exchange and reorder was efficient and painless”

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Posted 10 years ago

“Ordered two masks for snorkeling holiday right before Xmas and they arrived just on time!!!! Very happy”

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Posted 10 years ago

“Superb. Really get products and great prices too.”

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Posted 10 years ago

“I have ordered from Decathlon a few times now and each order was delivered quickly. The staff are also excellent and very helpful when I did call them. Their prices are very good and I will be ordering again soon. Overall a very good company!!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews