Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice products and prices”

Helpful Report

Posted 9 years ago

“Excellent stuff at affordable prices!”

Helpful Report

Posted 9 years ago

“Great products purchased and a quick delivery. Thanks”

Helpful Report

Posted 9 years ago

“Good quality product. Go for a size bigger than normal as mine was tight fit.”

Helpful Report

Posted 9 years ago

“Very prompt delivery. Excellent product and price. Definitely recommended.”

Helpful Report

Posted 9 years ago

“I ordered some clothes online I had them delivered to the store. Only problem was I ordered some 3 jackets that it let me order then later was told out of stock apart from 1. Otherwise very good.”

Helpful Report

Posted 9 years ago

“good jacket at good price”

Helpful Report

Posted 9 years ago

“Order came promptly. Everything was as advertised. Very pleased.”

Helpful Report

Posted 9 years ago

“I would love if you could arange table tenis contests.”

Helpful Report

Posted 9 years ago

“Excellent quality, low prices and helpful staff. You really can't ask for more.”

Helpful Report

Posted 9 years ago

“Love shopping on line easy to return goods too no trouble”

Helpful Report

Posted 9 years ago

“Goods always best quality at reasonable prices The order and delivery system was very smooth and efficient”

Helpful Report

Posted 9 years ago

“I recently bought ski clothes from Decathlon and was well beyond satisfied with me purchase. Ski jacket, ski pants, ski socks, etc. all well below the prices I expected to pay, buthe without compromising in comfort, fashion, or durability. This is the third such experience I have had with Decathlon and it has made me now into a believer.”

Helpful Report

Posted 9 years ago

“Bags are great. As expected. Delivery was fast. I would definitely buy from Decathalon again.”

Helpful Report

Posted 9 years ago

“Decathlon provided a very good service with my online order. An item was initially out of stock but it only delayed the order by a few days. I would use this service again”

Helpful Report

Posted 9 years ago

“I very happy”

Helpful Report

Posted 9 years ago

“I have only used them once, but I found the web site very easy to use & when I picked my parcel up from your store in Botley road I found the staff extremely helpful, I will definitely be using Decathlon again.”

Helpful Report

Posted 9 years ago

“Offers equipment and clothing that are great value, surpassing the price you pay. Can't think of one item I have purchased in the past five years of being a customer that I haven't been delighted with. Great for keeping the kids in kit as well.”

Helpful Report

Posted 9 years ago

“Quick delivery to store easy collection. Good value for money.”

Helpful Report

Posted 9 years ago

“Ordered various clothes for my son, arrived within 3 days and text received to keep me informed. Picked up from local store. So easy, will be ordering again, so much easier than going to the store and getting overwhelmed by too many choices. Sizes were less generous than elsewhere so would order larger size. Good quality too.”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,533 reviews