Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic products - Own brand clothing is great fit and value.”

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Posted 9 years ago

“The staff are always very helpful and knowledgable. Great selection of quality sport and activity equipment at good prices. I find Decathlon a positive shopping experience.”

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Posted 9 years ago

“The price, service and items were great. Bought dance shorts for my niece and she was over the moon with them and they were great value for money.”

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Posted 9 years ago

“A quick response and good value.”

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Posted 9 years ago

“I received excellent service from Decathlon from the initial advice to the delivery of the scooter. The scooter arrived in high quality packing and truly is a quality product. My grandson is delighted with it.”

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Posted 9 years ago

“It's easy to return items that don't feet”

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Posted 9 years ago

“Super range and value. Check out can be a little slow”

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Posted 9 years ago

“Can't fault the product or the service.”

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Posted 9 years ago

“Fast delivery and very happy with product.”

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Posted 9 years ago

“Never fail to get what we want, always good quality and very friendly staff.”

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Posted 9 years ago

“The store and the products are second to none, Decathlom has been my first choice for sporting equipment since I remember but I feel like the website is sometimes not functional, specially the mobile version”

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Posted 9 years ago

“Excellent products and fast delivery”

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Posted 9 years ago

“The Price of an item isn't always clear.”

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Posted 9 years ago

“Best shop for cycling”

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Posted 9 years ago

“Hi yes i had a very good experience when i went to decathlon the staff was very friendly and helpful the products was well laid out and the computer terminal was easy to use”

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Posted 9 years ago

“Good quality products with low price. Quick dispatch. I'm very happy customer :-).”

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Posted 9 years ago

“I am very satisfied with service.”

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Posted 9 years ago

“ordered online using click and collect service my order arrived earlier than anticipated and i received a text to let me know it was there. quick simple and easy to use service and staff in store were very friendly. Definitely recommend.”

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Posted 9 years ago

“Brilliant throughout !!”

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Posted 9 years ago

“Great products, fab prices speedy delivery!!!”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews