Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fantastic selection of goods catering to a wide range of budgets.”

Helpful Report

Posted 10 years ago

“The many sailing items I've bought have always been good value. I have also returned an item I didn't want and had the cost refunded without argument- which increases the confidence I have in making futurepurchases at Decathlon.”

Helpful Report

Posted 10 years ago

“Fantastic products - Own brand clothing is great fit and value.”

Helpful Report

Posted 10 years ago

“The staff are always very helpful and knowledgable. Great selection of quality sport and activity equipment at good prices. I find Decathlon a positive shopping experience.”

Helpful Report

Posted 10 years ago

“The price, service and items were great. Bought dance shorts for my niece and she was over the moon with them and they were great value for money.”

Helpful Report

Posted 10 years ago

“A quick response and good value.”

Helpful Report

Posted 10 years ago

“I received excellent service from Decathlon from the initial advice to the delivery of the scooter. The scooter arrived in high quality packing and truly is a quality product. My grandson is delighted with it.”

Helpful Report

Posted 10 years ago

“It's easy to return items that don't feet”

Helpful Report

Posted 10 years ago

“Super range and value. Check out can be a little slow”

Helpful Report

Posted 10 years ago

“Can't fault the product or the service.”

Helpful Report

Posted 10 years ago

“Fast delivery and very happy with product.”

Helpful Report

Posted 10 years ago

“Never fail to get what we want, always good quality and very friendly staff.”

Helpful Report

Posted 10 years ago

“The store and the products are second to none, Decathlom has been my first choice for sporting equipment since I remember but I feel like the website is sometimes not functional, specially the mobile version”

Helpful Report

Posted 10 years ago

“Excellent products and fast delivery”

Helpful Report

Posted 10 years ago

“The Price of an item isn't always clear.”

Helpful Report

Posted 10 years ago

“Best shop for cycling”

Helpful Report

Posted 10 years ago

“Hi yes i had a very good experience when i went to decathlon the staff was very friendly and helpful the products was well laid out and the computer terminal was easy to use”

Helpful Report

Posted 10 years ago

“Good quality products with low price. Quick dispatch. I'm very happy customer :-).”

Helpful Report

Posted 10 years ago

“I am very satisfied with service.”

Helpful Report

Posted 10 years ago

“ordered online using click and collect service my order arrived earlier than anticipated and i received a text to let me know it was there. quick simple and easy to use service and staff in store were very friendly. Definitely recommend.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews