Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always prompt delivery. Great products at good prices. Very easy to use website. Would recommend to anyone...I actually already have !!!”

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Posted 9 years ago

“Great products and service - quick delivery and excellent website”

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Posted 9 years ago

“Excellent store. Stocks stuff you can't get elsewhere at prices you can't get elsewhere either. Their range of BTwin cycling gear is brilliant...shoes, jerseys, jackets...all top quality at hugely competitive prices. Highly recommended.”

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Posted 9 years ago

“It was really convenient to shop online and the product is just what I needed. I'll definitely shop again from Decathlon.”

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Posted 9 years ago

“Ordered two Abs benches from Decathalon. Great service and not overly priced. They were easy to assemble and are just what I needed - simple, sturdy, fit for purpose.”

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Posted 9 years ago

“I've bought a bicycle on line and it has been delivered the following day. The bike it great in terms of quality/price balance”

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Posted 9 years ago

“Couldnt fault the service or the items, going to be looking at buying a few more things”

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Posted 9 years ago

“Great store. Good prices particularly for own brand items. Knowledgeable staff.”

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Posted 9 years ago

“Very helpful staff at Docklands - thanks!”

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Posted 9 years ago

“The item that I bought was good quality and good shop experience being able to ride around the shop on the scooters to trial them.”

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Posted 9 years ago

“I simply love decathlon! They truly have quality products for amazing price. And when i say quality i mean i bought their hiking shoes for £30 - and hiked on glacier in deep snow for 5 hours - they did amazing while my friend's 'brand' boots were soaking wet. This is just example of how actually GOOD are their products considering the price. i have a lot of them from backpack, tent, jacket, different shoes. winter leggings (AMAZING), suitcase, sleeping bags - i could go on - all super good and cheap. The only thing i would change is returns - i bought online a jacket which doesn't fit - i have to go all the way to decathlon now or pay return fee. That could be improved.. but over all - AMAZING”

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Posted 9 years ago

“Buying from Decathlon is always a pleasure. I just wish they had a store in Bristol.”

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Posted 9 years ago

“Great fast service”

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Posted 9 years ago

“Item arrive on time - I was apprehensive about the self assembly, but it want well with a few laugh's at my mistakes! Overall I'm please with my purchase.”

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Posted 9 years ago

“The Thigh Waders I brought from you have proved to be very useful as it is very difficult to find a pair nowadays, they were delivered on time, in perfect condition and I would not hesitate to recommend your services. Many Thanks, Keith Mason.”

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Posted 9 years ago

“Good service, good item descriptions and good quality items. Keep the good job going lads.”

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Posted 9 years ago

“great product, great service”

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Posted 9 years ago

“Quick delivery, items as described”

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Posted 9 years ago

“No problems. Very helpful store”

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Posted 9 years ago

“I was really happy with how the staff helped me order my treadmill and also how they helped when i came back to collect it ...nothing was to much trouble for them.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews