Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy. Good quality product”

Helpful Report

Posted 10 years ago

“Quick delivery and good service when I picked it up.”

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Posted 10 years ago

“Excellent products at great value prices. All of my orders have been delivered quickly and returns are really easy. Highly recommended.”

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Posted 10 years ago

“Excellent speed of service - all hassle free.”

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Posted 10 years ago

“In my experience Decathlon delivers quality products for all members of the family at very reasonable prices. Not just for clothes/sportswear but we have bought great kids scooters archery sets etc. I usually shop in store however I recently bought trousers online which were delivered promptly and as described. I can’t fault Decathlon great store and online service”

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Posted 10 years ago

“Service was excellent, price was very competitive and the watch works a treat”

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Posted 10 years ago

“I purchased 2 backpacks at very good prices and am impressed and pleased by their quality. Delivery was also very prompt.”

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Posted 10 years ago

“Good website. Fast delivery of the balance bike I ordered. I haven't put it together yet but am sure it will be fine.”

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Posted 10 years ago

“I have shopped at Decathlon in France and was pleased to deal with them in the uk . I bought two items on the internet and revived packages next day I just hope that a store in Bristol would open .”

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Posted 10 years ago

“The delivery had been shipped really fast. I am satisfied with everything.”

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Posted 10 years ago

“Superb product and service. Many thanks.”

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Posted 10 years ago

“Excellent products, great prices, quick and helpful service.”

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Posted 10 years ago

“The watch I purchased was the best watch I have bought for the price. and it was delivered very quickly. The online site was very easy to use”

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Posted 10 years ago

“Good communication and fast shipping”

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Posted 10 years ago

“Great shop, great value and wide selection. Own brands are good quality and innovative. I always come out wanting to take up another sport! Kitesurfing next maybe...”

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Posted 10 years ago

“I am very pleased with both my purchases before and this time from Decathlon. I will definitely use it again and recommend it.”

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Posted 10 years ago

“Easy to use, competitive pricing, quick delivery, would use again”

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Posted 10 years ago

“Excellent value for ski wear. We got everything we needed for our ski holiday. Highly recommended.”

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Posted 10 years ago

“Great team I got my order next day”

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Posted 10 years ago

“Great prices, quick service,good choice. I would recommend Decathlon”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews