Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently purchased some items and am extremely impressed with the service I received. Great products at great prices and my items were delivered very quickly. Excellent service. Thankyou.”

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Posted 9 years ago

“Very pleased with purchase and service thankyou”

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Posted 9 years ago

“consistently good quality products, educational information to the consumer and a comprehensively wide range of prices to suit most pockets! This should always be the first site sports retail site to consider before/instead of the rest.”

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Posted 9 years ago

“Brilliant products very good service”

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Posted 9 years ago

“Every time i go into the croyden branch the are always so helpful an nice. Thank you very much.”

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Posted 9 years ago

“Great in store service - had items delivered - all trouble free, quick, convenient and great value for money”

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Posted 9 years ago

“Everything I have bought from decathlon has been great. Having purchased quite a few items ranging from bikes and equipment to running clothes it is always my go to store when looking for sporting goods.”

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Posted 9 years ago

“The table tennis bat is of good quality and was just what my middle grandson wanted for his 10th birthday. Delivery in good time and item well packaged. Very pleased with my purchase.”

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Posted 9 years ago

“Efficient service and excellent product”

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Posted 9 years ago

“I'm pleased to be given the opportunity to write a review for Decathlon....the service I've received on my visits is second to none, absolutely faultless!! The quality of products and the competitive pricing will keep me returning to Decathlon as my first choice for any of my sporting requirements!!”

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Posted 9 years ago

“Quick & efficient & good value.”

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Posted 9 years ago

“At. First I was a bit bit sceptical but I bought my product a spearfishing gun and I looked everywhere else and it was quite expensive but here it was very cheap which is why I was sceptical because of the price but I bought it and it was amazing I haven't tried it yet but everything looks perfect”

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Posted 9 years ago

“The whole experience was so efficient and easy . Both items arrived the next day , and my son was thrilled with them . Will certainly use Decathlon again .”

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Posted 9 years ago

“Great selection of products so I got exactly what I was looking for. Delivery was really quick I'll definitely order again soon.”

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Posted 9 years ago

“Awesome service, fantastic product, brilliant price. Very happy”

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Posted 9 years ago

“Great price a great bike! Many thanks!”

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Posted 9 years ago

“Harlow store always has items required, staff are happy and helpful.”

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Posted 9 years ago

“we love shopping at decathlon - the only problem is since we moved to plymouth we either have to shop online or wait till we visit family in nottingham to visit in person. When will you be opening a store in the south west - Plymouth would be fab!!!”

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Posted 9 years ago

“Have purchased items for DoE, sailing trip, and Rugby. All have been of excellent quality and on the whole, hard-wearing. Had to return a pair of running tights due to a fault after one wear; it was done without any quibble. Delivery is quick.”

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Posted 9 years ago

“Easy to order. Quick efficient service. Very good products. No hesitation using Decathlon again.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews