Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money! The name brands they sell are always cheaper than anywhere else I've seen and the brands I'm not familiar with have always been quality.”

Helpful Report

Posted 9 years ago

“Good price,good quality and speedy delivery.”

Helpful Report

Posted 9 years ago

“Ordered bike,delivered free within three days.Excellent service,cracking bike for price paid.Would recommend company without any reservations.D D”

Helpful Report

Posted 9 years ago

“EXCELLENT...”

Helpful Report

Posted 9 years ago

“Excellent purchase, fast delivery. No problems”

Helpful Report

Posted 9 years ago

“Very good. Quick delivery and items as described.”

Helpful Report

Posted 9 years ago

“Excellent products and excellent delivery service. Thank you”

Helpful Report

Posted 9 years ago

“The quality of goods was very high particularly with regard to garment construction. The delivery speed for click and collect was excellent as was the service in the store upon collection. I have the impression that Decathlon is a very good company.”

Helpful Report

Posted 9 years ago

“I am no expert as I am pretty new to cycling, but this seems to be a great bike. I find it very stable, much more so than the cycle cross bike I have which has much thicker tyres. Little bits where it seems a bit cheap, eg the saddle, are not bad and really I would rather have that and keep the great handling. Excellent value for money, I love it!”

Helpful Report

Posted 9 years ago

“Quite simply one of the best shops around. Customer service is fantastic, quality of products are superb. All my sporting equipment comes from Decathlon and will always recommend to other.”

Helpful Report

Posted 9 years ago

“I'm very impressed with the down jacket at such a reasonable price.”

Helpful Report

Posted 9 years ago

“Easy and quick delivery. Gray backpacks and great price”

Helpful Report

Posted 9 years ago

“Notified when item was available again, easy order process and quick dispatch. Extremely good service :)”

Helpful Report

Posted 9 years ago

“My first Decathlon online purchase, fast delivery and very pleased with all items. Really good quality for the price.”

Helpful Report

Posted 9 years ago

“I bought the bicycle for my husband & he said it is very good . Not had any problems with the bicycle”

Helpful Report

Posted 9 years ago

“More than happy with the service I got from Decathlon, the football shirt I ordered was great value for money and my young grandson was delighted with it”

Helpful Report

Posted 9 years ago

“Very help full staff order online and pick from shop great”

Helpful Report

Posted 9 years ago

“Easy ordering process, purchase was delivered quickly, recommended.”

Helpful Report

Posted 9 years ago

“Very efficient and friendly personnel.”

Helpful Report

Posted 9 years ago

“Excellent tent - great value for money.”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews