Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with a good delivery time. Items I ordered are of a very good quality. I would not hesitate in recommending this company.”

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Posted 9 years ago

“Service was very quick and efficient. Thank you.”

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Posted 9 years ago

“made an effort to get a table tennis table to me before the due date - fantastic. Prompt service and good value”

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Posted 9 years ago

“The only bad thing I can say is that DHL need to employ polite staff but the service was excellent and we will be using it again when we need anything”

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Posted 9 years ago

“Really fast service, good quality bike at a brilliant price and the guy in the store in Watford was really friendly and helpful. Highly recommended.”

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Posted 9 years ago

“Very good choice available. Affordable. Great service provided. Easy use of online service with Fast delivery. Great customer care service.”

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Posted 9 years ago

“Great selection of sports clothing and equipment all under one roof. Own brand products have never let me down and are exceptional value for money”

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Posted 9 years ago

“Very fast delivery & excellent value , many thanks , will use you again without hesitation .”

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Posted 9 years ago

“The service was very good. I could not fault the service. Making an exchange because the item was not the correct size could not have been easier.”

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Posted 9 years ago

“Excellent - ordered in the afternoon, received the next morning .”

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Posted 9 years ago

“Easy payment and fast delivery. Great service and item. Will be my first point of call for any other horse riding items.”

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Posted 9 years ago

“Great shop which I first discovered in France. It's not expensive but the quality is excellent. Even have the app on my phone.”

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Posted 9 years ago

“The best price I could find and super fast delivery. An all round great experience. Many thanks !”

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Posted 9 years ago

“A friend told me about the site ,I just got a new Road bike and was looking for some more gear . Very reasonable prices , quick delivery and good quality, would recommend to anyone”

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Posted 9 years ago

“A good service at a good price.”

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Posted 9 years ago

“No problems , good range of stock , very good prices .....what more could you want !!¬”

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Posted 9 years ago

“Products are great quality and the staff in store are fantastic I especially love my Rockrider 520”

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Posted 9 years ago

“Great products, fab prices and really really good service either in the store or online.”

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Posted 9 years ago

“Both times I've used Decathlon I've found the web site easy to use, the prices good and delivery quick. Very happy to recommend them.”

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Posted 9 years ago

“Fast delivery, great price, and the products themselves are high quality and incredible value for money. If I want to buy something sport-related, I'll always check Decathlon first from now on!”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews