Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, ordered item was delivered quickly. My helmet was packed securely and in great condition, however didn't fit so had to return. Return procedure was very easy and I got even a refund on the delivery cost.”

Helpful Report

Posted 10 years ago

“Great product, excellent price and fast delivery. Can't fault it.”

Helpful Report

Posted 10 years ago

“Quality sports equipment at very competitive prices”

Helpful Report

Posted 10 years ago

“Easy to order and quick to process, good communication and prompt delivery...great service!”

Helpful Report

Posted 10 years ago

“Bought 2 tops which fitted really well and were not just functional but pretty too .....delivery was quick very please with product and overall service !”

Helpful Report

Posted 10 years ago

“quick efficient service.”

Helpful Report

Posted 10 years ago

“Excellent products and treatment.”

Helpful Report

Posted 10 years ago

“service was very good and prompt”

Helpful Report

Posted 10 years ago

“Quick and efficient service”

Helpful Report

Posted 10 years ago

“Always find what we want. Good quality and right price.”

Helpful Report

Posted 10 years ago

“Excellent customer service”

Helpful Report

Posted 10 years ago

“Received my parcel very quick and my lifejacket vest was brilliant on quality and price”

Helpful Report

Posted 10 years ago

“very good aftersales service”

Helpful Report

Posted 10 years ago

“VERY PLEASED WITH THE T SHIRTS AND DELIVERY”

Helpful Report

Posted 10 years ago

“Better than described. Good packaging and quick delivery!”

Helpful Report

Posted 10 years ago

“Lovely material and fit..... would buy from Decathlon again..... excellent product.”

Helpful Report

Posted 10 years ago

“All the staff were very happy and helpful. The 365 days returns are amazing and helped my buy the right scooter, by trialing one for a week first.”

Helpful Report

Posted 10 years ago

“Great service. Body torch is great.”

Helpful Report

Posted 10 years ago

“Very pleased with the goods (cycle helmet and cycling top). Great value for money. Swift delivery, good customer service. Thank you Decathlon!”

Helpful Report

Posted 10 years ago

“Amazing quality products. Super cheap. Decathlon are amazing!”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews