Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web site , competitive prices,. Good returns policy free postage on returns.”

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Posted 11 years ago

“Product I wished to purchase was shown as in stock at the store I was visiting. When got there they didn't have one so had to order online. That said, it then arrived on time, is a good product at a good price.”

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Posted 11 years ago

“Good delivery time. Great product. Decathlon was recommended by a friend with high regard and I would also recommend them after my first purchase.”

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Posted 11 years ago

“Everything you need for outdoor recreation good fast delivery”

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Posted 11 years ago

“Bought a Quechu Base Seconds a stand alone awning for a camper and it's brilliant! Great value too.”

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Posted 11 years ago

“Very pleased with the look and fit of the shoes I bought from Decathlon. I will definitely use this site in the future when I need new shoes”

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Posted 11 years ago

“great site. shipping was quick. prices were very reasonable. your products are top-notch and last forever. My only complaint would be that you don't seem to ship to Israel so I had to have this watch shipped to my family in England. Overall, you guys are awesome!”

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Posted 11 years ago

“Great range of quality goods at reasonable prices. Only wish there were more stores expecially in or near East Anglia”

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Posted 11 years ago

“Great service, the camping pans I ordered were excellent and arrived, quickly and well packaged.”

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Posted 11 years ago

“Brilliant company to deal with. Satisfaction guaranteed.”

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Posted 11 years ago

“Love my trainers, but still wish you stocked the kalenji pronation series; with the deeper set heel, as I suffer with joint and spine alignment difficulties.”

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Posted 11 years ago

“Fantastic table tennis table at great value. Easy to move around and collapse. Nice and lightweight too. Instructions could be a bit clearer !!”

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Posted 11 years ago

“Speedy service. Lovely item.”

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Posted 11 years ago

“Orders a Triban 520 over the internet. Site as easy to use and the advice on bike size and how to select very helpful. Communications and confirmation of order were good and delivery in the timeframe promised. I was out at the time, but arranging a second delivery time was no problem. One tiny improvement would be being able to specify a delivery day.”

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Posted 11 years ago

“Excellent product choice and quality at sensible prices.”

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Posted 11 years ago

“Excellent service. Items received very quickly. Good quality clothing.”

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Posted 11 years ago

“excellent service, very prompt.”

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Posted 11 years ago

“Good quality and cheap products. The service you render is absolutely exceptional. Keep up the good work.”

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Posted 11 years ago

“Great products. Great service.”

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Posted 11 years ago

“Unfortunately the size football boots that were displayed did not exist! Got a full refund, very easily.”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews