Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service and good value for money products.”

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Posted 10 years ago

“Found exactly what I wanted on your site and the delivery was speedy. One very satisfied customer. I would certainly shop with you again!”

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Posted 10 years ago

“Faultless deliver, very speedy, delivered a day ahead of estimated delivery date. Product even better than I could have expected. Looking to buy another one.”

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Posted 10 years ago

“I was very happy with speed of delivery and above all, quality of products which have always been consistently high. Recommended.”

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Posted 10 years ago

“Excellent e-bayer, received within a couple of days, would recommend.”

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Posted 10 years ago

“Great products and quick delivery!”

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Posted 10 years ago

“The kayak was exactly what it said on the box. We do find the seat air valves a bit fiddly but we were on the water in 25 minutes. And the kayak stayed dry”

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Posted 10 years ago

“Bought a tribord mask on recommendation . Very quick delivery. Checked for size and then bought another for the wife. We have just returned from Majorca where we used these from the beach and from a boat. These give a new dimension to snorkeling and were admired by all that saw them as a breakthrough in design Am sure we will get good use out of them.”

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Posted 10 years ago

“Bought the rain jacket, good product at a good price and very fast delivery. Thanks”

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Posted 10 years ago

“Helpful informed staff helped us select the right bike for our son.”

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Posted 10 years ago

“Uv protection top was very good value for money my son on holiday never had it off in the pool , washed well and gave him the protection he need in tempertures of 100 , Overall excellent product , good service and quick delivery .”

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Posted 10 years ago

“good quality goods at the right price, excellent service from the staff ,wide range of goods to suit all.you will not get a better service anywhere.”

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Posted 10 years ago

“A thoroughly reliable straight forward easy to use service. I do miss the option of visiting one of your stores (surrey quays and thurrock) to check out first hand some items. How about a new store in Cambridge! Thats still 50 miles from home but an ideal hub.”

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Posted 10 years ago

“Good website, great products, quick delivery and low prices - brilliant.”

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Posted 10 years ago

“Excellent service. My son sent me a link to an item on the web page. Payment was quick & easy. The most amazing thing was it arrived the very next day. Brilliant.”

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Posted 10 years ago

“Gave me all i wanted”

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Posted 10 years ago

“Ordered 2 cycles online and had minor issues with gear changes. Took them to Giltbrook store and was extremely satisfied with the help and advice we were given to fix the problem and also how to reduce wear and tear in the gear system. Very happy”

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Posted 10 years ago

“Excellent quality products at excellent value supported by an excellent online shopping service Very Highly recommended”

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Posted 10 years ago

“Excellent value for money!Hurrah you are in the UK!”

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Posted 10 years ago

“Excellent service!!!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews