Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,537 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tracking application was not working so I was unaware for over one week that my order was ready. I had spent extra on fast delivery but still had to wait for over 7 days to receive parcel.”

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Posted 10 years ago

“very good aftersales service”

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Posted 10 years ago

“Quick and efficient. Good product.”

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Posted 10 years ago

“VERY PLEASED WITH THE T SHIRTS AND DELIVERY”

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Posted 10 years ago

“Better than described. Good packaging and quick delivery!”

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Posted 10 years ago

“Lovely material and fit..... would buy from Decathlon again..... excellent product.”

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Posted 10 years ago

“All the staff were very happy and helpful. The 365 days returns are amazing and helped my buy the right scooter, by trialing one for a week first.”

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Posted 10 years ago

“Great service. Body torch is great.”

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Posted 10 years ago

“Product good, great price and fast delivery. Just make sure you leave a review otherwise you will be chased forever till you leave something.”

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Posted 10 years ago

“Very pleased with the goods (cycle helmet and cycling top). Great value for money. Swift delivery, good customer service. Thank you Decathlon!”

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Posted 10 years ago

“Amazing quality products. Super cheap. Decathlon are amazing!”

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Posted 10 years ago

“You computers in your outlets are very difficult to use with sticky keys”

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Posted 10 years ago

“Excellent product, very simple to assemble, great delivery service. Love it!”

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Posted 10 years ago

“Excellent service with a good delivery time. Items I ordered are of a very good quality. I would not hesitate in recommending this company.”

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Posted 10 years ago

“Service was very quick and efficient. Thank you.”

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Posted 10 years ago

“made an effort to get a table tennis table to me before the due date - fantastic. Prompt service and good value”

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Posted 10 years ago

“The only bad thing I can say is that DHL need to employ polite staff but the service was excellent and we will be using it again when we need anything”

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Posted 10 years ago

“Really fast service, good quality bike at a brilliant price and the guy in the store in Watford was really friendly and helpful. Highly recommended.”

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Posted 10 years ago

“Very good choice available. Affordable. Great service provided. Easy use of online service with Fast delivery. Great customer care service.”

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Posted 10 years ago

“Great selection of sports clothing and equipment all under one roof. Own brand products have never let me down and are exceptional value for money”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,537 reviews