Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with order but not so happy that delivery was not in time that stated so my ordered items did not arrive in time for what they were ordered for”

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Posted 9 years ago

“Excellent service all round.”

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Posted 9 years ago

“The items were dispatched quickly, and communication was good regarding delivery time.”

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Posted 9 years ago

“Really impressed by the great customer service received.”

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Posted 9 years ago

“Great selection of items and sensible pricing.”

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Posted 9 years ago

“The price you pay for all the sports wear is fantastic, and the quality is amazing. I couldn't believe the choice of sports equipment available too... every sport you could think of! Love this store!”

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Posted 9 years ago

“Good delivery location and convieniant times. Great products low prices”

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Posted 9 years ago

“Quick and easy very efficient service”

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Posted 9 years ago

“Helpful and trouble free return/replacement.”

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Posted 9 years ago

“Easy to use website. Good products good prices and quick delivery. Can't fault it.”

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Posted 9 years ago

“Quality gear for superb low prices. I buy everything from Decathlon.”

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Posted 9 years ago

“Very quick delivery of items”

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Posted 9 years ago

“Good quality and cheap. Downside is stock is always really low in my local store.”

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Posted 9 years ago

“Easy to order website, very quick delivery & refund when needed to change size.Order ready to collect within 2 days.Highly recommend as quality products.First used in Spain for diving equipment & same high level of service every time”

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Posted 9 years ago

“Fast easy service, quick delivery.”

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Posted 9 years ago

“Order in store on time and collection process very simple”

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Posted 9 years ago

“Good price of product in sale and speedy delivery.”

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Posted 9 years ago

“Product was exactly what I wanted . good quality and arrived on time”

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Posted 9 years ago

“Great products, great prices”

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Posted 9 years ago

“I bought a Thule 921 towbar cycle rack which was cheaper than all competitors, I chose the free delivery option as a couple of days would not make any difference, to my surprise it arrived the next day, brilliant.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews