Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value buy tennis clothing most but recommend anyone visit the shop or go on site brilliant”

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Posted 9 years ago

“Superb products and service!”

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Posted 9 years ago

“Delivered on time.Excellent product.Assembly instructions very clear,and on line video of assembly very useful to get the broad view.Will be shopping with you in the future.Thankyou.”

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Posted 9 years ago

“Easy to order,timely delivery.great cost.Just what we required.”

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Posted 9 years ago

“It's a awesome place . Love their stuff . Lovely pricing .”

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Posted 9 years ago

“Brilliant company, very helpful staff, thank you.”

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Posted 9 years ago

“I have always found the staff at DECATHLON to be very helpful. The range of goods is wide = great variety at extremely competitive prices - so a BIG THANK YOU TO DECATHLON!!!!”

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Posted 9 years ago

“Naomi was superb . Thank you”

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Posted 9 years ago

“10 stars for decathlon. The order come very fast. Also the products are one of the best ! Thx decathlon for quality of you're services and for you're very good products. Thx, Darius”

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Posted 9 years ago

“Decathlon are very good at supplying decent products at reasonable prices. It enables people on a tight budget to participate in the sports they love. There are better products in the marketplace but prices are often double what you pay at Decathlon.”

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Posted 9 years ago

“Easy to order online and choose a store near to me to save on delivery costs. Ready for collection before date given. Collection at store was easy, my only concern that my identity was not checked. Will use Decathalon in store and on line again.”

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Posted 9 years ago

“Great staff, good quality, good prices, no nonsense returns policy.”

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Posted 9 years ago

“Better than expected delivery time”

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Posted 9 years ago

“Bought several items, all arrived quickly and as described. Will buy from again, without doubt!”

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Posted 9 years ago

“Excellent products and customer service.”

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Posted 9 years ago

“Great customer service from start to finish”

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Posted 9 years ago

“Purchased goods arrived on time and were as advertised. Thanks.”

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Posted 9 years ago

“Great for online shopping.”

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Posted 9 years ago

“I think Decathlon is a great place”

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Posted 9 years ago

“The lady that served me had a bit of an attitude and just walked off, I think that needs addressing. The online experience was great. Thanks”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews