Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this back pack for my son who is a tractor driver. He is really pleased with it - keeps his lunch cool and tough enough to stand up to the daily demands of life on the farm!”

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Posted 10 years ago

“It is really great!”

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Posted 10 years ago

“I ordered two Tribord Easybreath snorkelling masks before we went on holiday to Turkey and they were brilliant. Great service and product.”

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Posted 10 years ago

“Ordered item was dispatched and delivered as promised and correctly.”

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Posted 10 years ago

“great selection and reasonable prices.”

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Posted 10 years ago

“Staff are always very friendly and helpful and you can always find what you are looking for but if you can't the staff will go the extra mile and help you”

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Posted 10 years ago

“your service is good”

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Posted 10 years ago

“I have been going to Decathalon for years . It has never failed to provide top quality sports equipment for incredible prices. More then that it has spacious shops which actually allow you to try your trainers for real before you buy. Try a quick sprint, you can't do that in inferior high Street stores. Decathalon is a store for people who like to try sport and appreciate quality, good prices and rock solid support.”

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Posted 10 years ago

“Took tent to Glastonbury , had some rain, no probs. Great tent which was delivered in quickly and effortlessly. Very happy, thanks.”

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Posted 10 years ago

“great price goods arrived quickly no problem”

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Posted 10 years ago

“Not only did Decathlon sell me what I needed at the best price around, the customer service was excellent when I realised I'd got my address wrong. Used their contact us form and had a response within hours and on a Sunday.”

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Posted 10 years ago

“Super product. Super service, great trader.”

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Posted 10 years ago

“I ordered the badminton set which arrived quickly and which my son loves.”

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Posted 10 years ago

“Brilliant value , prompt delivery can't fault the service”

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Posted 10 years ago

“Very helpful when I phoned for advice. Products arrived promptly and were exactly as advertised.”

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Posted 10 years ago

“Excellent value for money. Delivered quickly. Brilliant product. Climbing jeans are cool.”

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Posted 10 years ago

“Quite happy with my tee shirt thank you”

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Posted 10 years ago

“it is a resonably good scooter, but child step is badly designed, i like the idea Not sufficent space for pushing the scooter and i attached it with elastic cord rather than installing it permanently (what no one really wants).”

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Posted 10 years ago

“I like the fact that different products are available in different specifications - from weekender to serious user.”

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Posted 10 years ago

“The scooter was delivered very fast and is excellent. I've been using it a lot! Will definitely order from Decathlon again.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews