Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Blindingly quick service - Fabulous full carbon bike - excellent support!”

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Posted 10 years ago

“Good quality kit at sensible prices no need shop elsewhere”

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Posted 10 years ago

“Very helpful staff, could be a larger archery selection but overall its good that decathlon is there for a wide range of products.”

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Posted 10 years ago

“quick and competitive”

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Posted 10 years ago

“Very pleased with products and timely delivery, even ehen had to return an item as I got the size wrong. Thankyou!”

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Posted 10 years ago

“Frustrating lack of sizes and stock”

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Posted 10 years ago

Dear Annie, Thank you for the time you spent giving us your feedback! We hope that you were satisfied with your order and hope to see you soon at Decathlon for an even better experience. Feel free to contact us if you have any questions regarding your online order. Have a wonderful day!

Posted 10 years ago

“I ordered online. Great communication from decathlon. And very fast delivery. Brilliant value. I recommend the walking trainers. If you have painful feet and enjoy walking then these are for you.”

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Posted 10 years ago

“Excellent service; came very quickly, without fuss, exactly as ordered. I have and will continue to wholeheartedly recommend DECATHLON to family and friends.”

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Posted 10 years ago

“Item dispatched quickly but didn't work so have sent back. Waiting to see if I'm refunded in full.”

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Posted 10 years ago

“A very good purchasing experience plus the customer service is excellent. One small criticism shirt sizes are very exact.”

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Posted 10 years ago

“Good apart from the item I had to return because of size. No where does it state that you are actually selecting EU sizes. I assumed decathlon.co.uk to supply UK sizes so selected the item in (M). What was delivered was EU (M) which is the equivalent of UK (S). This should be made clear on the website at the point of purchase.”

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Posted 10 years ago

“easy to use. efficient, prompt service. Good value for money.”

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Posted 10 years ago

“:) Love Dechatlon”

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Posted 10 years ago

“Very good pleased with the service and the goods would recommend you to other people who are looking for the best possible deal”

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Posted 10 years ago

“Excellent service and prompt delivery.”

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Posted 10 years ago

“Amazing absolutly love it ... fits perfect.. no fogging... see loads more.”

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Posted 10 years ago

“decathlon offers a great service at a reasonable price ,staff are helpful and customer service is good too.”

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Posted 10 years ago

“Excellent customer service with helpful knowledgeable staff. Very good products at 'reasonable prices.”

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Posted 10 years ago

“Good service. Very friendly.”

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Posted 10 years ago

“I`ve been so far happy with everything I ordered”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews