Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered several rucksacks. It took a little while to dispatch my order but Decathlon kept me informed. The bags are great.”

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Posted 10 years ago

“Excellent service with speedy delivery”

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Posted 10 years ago

“Decathlon is an excellent shop, great selection at decent prices. I only wished I lived near to one!”

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Posted 10 years ago

“I have bought only a couple of things from Decathlon - coats for my young son - but I have always been incredibly impressed. The design is great and the quality superb which adds up to fantastic value all round. Wouldn't hesitate to shop again or recommend.”

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Posted 10 years ago

“Shoes arrived inside 24 hours. Seem good quality. Comfortable, too.”

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Posted 10 years ago

“Very good service Very quick shipment Very good quality”

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Posted 10 years ago

“Good customer service”

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Posted 10 years ago

“Shop online fantastic service.”

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Posted 10 years ago

“Best Prices around, Best quality around, Best customer Service around. The holy trinity, what more can be said?”

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Posted 10 years ago

“Thank you, exactly what I was looking for , good quality, good price.”

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Posted 10 years ago

“this was the first time I have used Decathlon and I was very impressed”

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Posted 10 years ago

“Excellent products and service”

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Posted 10 years ago

“Honest description with accurate sizing, always a pleasure to deal with !”

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Posted 10 years ago

“Great service and I recieved my product promptly.”

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Posted 10 years ago

“I received the items on time, the shoes very comfortable the bag a bit small for the size it has very nice colour strong. in all they were very good”

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Posted 10 years ago

“Excellent choice with good prices”

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Posted 10 years ago

“Great products and fantastic customer service.”

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Posted 10 years ago

“Very efficient and pleasant service by the click and collect staff”

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Posted 10 years ago

“I placed my order on a Saturday evening and it arrived Monday!!! Fabulous! The trousers I ordered are my third pair, I love them”

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Posted 10 years ago

“I love Decathlon. My kids' entire outdoor clothing (fleeces, jackets, hats, boots, wellies, sandals) is from the store. Lots of my husbands and mine is too. We bought bikes and equipment and running gear there. It's is always good quality and always excellent value for money. I especially love that all kids clothing is brightly coloured!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews