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Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

4.7 Rating 1,177 Reviews
95 %
of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
4.7
Based on 1,177 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews
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Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

Hi This is my first time using this company and the staff where very nice and pleasant and helpful. Daniela was very good and friendly and answered all my questions to suit my insurance needs . will recommend to family and friends.
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Posted 6 years ago
Very efficient and friendly service
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Posted 6 years ago
I have to say that I was not aware you were brokers and, whereas communication was satisfactory I was somewhat taken aback when your representative Danielle told me to “wait until I have finished” when I was querying a couple of points including why only three of our valued items appearing to be covered on policy.
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Posted 6 years ago
Great friendly telephone staff and attention to detail thank you
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Posted 6 years ago
Had a burst pipe phoned the emergency number,was told I was not on their system and would have to give my credit card details to get assistance just in case I was not insured . The whole process took over two months to process with continuous calls to loss adjuster who never answered my calls. Emails took over two days or more to get a reply. I would not recommend this company. They made the situation more stressful than it needed to be.
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Posted 6 years ago
Service was very good & Michelle handled our request for our renewal and subsequent renewal of our home insurance most efficiently
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Posted 6 years ago
It’s second year been with this company. Excellent customer service with Hannah. Explain very clearly very single question I asked. Choose right content insurance which is suible for me. Thanks lot Hannah.
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Posted 6 years ago
We had great service, and they found matched the cheapest quote we found on line, we would recommend them.
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Posted 6 years ago
I was treated with the up most courtesy at all times by a really efficient staff who really know what they are doing. I was well pleased with my insurance as far as value for money was concerned. Thank you very much. Dennis Burton.
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Posted 6 years ago
All good
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Posted 6 years ago
The adviser was very polite and nice
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Posted 6 years ago
easy and straight forward to renew our insurance
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Posted 6 years ago
Excellent customer service very easy to deal with not complicated
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Posted 6 years ago
Perfect personal service. Not pushy, find appropriate cover at a great price.
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Posted 6 years ago
Hannah is excellent at her job and made everything much easier to understand
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Posted 6 years ago
Find it a bit frustrating to be sent a renewal notice cost that is 35% higher than previous year. Pointed this out to Kate, only to be sent another a few days later and just before expiry of current insurance, that is significantly lower than the first renewal figure. Eventually receiving a competitive figure is fine for all concerned but don't treat your customers as fools thinking that they will accept any increase you propose. Why not stop wasting your time and effort and do your homework first before sending out renewals as I doubt AXA are new to the market in the last couple of weeks, so this price should have been available the first time a renewal cost was sent. That being said,Kate was very diligent at following up and very personable.
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Posted 6 years ago
It was recommended, I liked it, and i took it, sorted, looking good!!
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Posted 6 years ago
Overall I am satisfied with the company and the help from the staff by phone, however, I did not receive an email reminding me of my renewal. The first contact I had this year was by phone and having paid for my renewal I have still not received my documents physically or by email.
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Posted 6 years ago
Excellent service and advice. Saved us some serious money.
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Posted 6 years ago
Listened to my requirements and found a policy to suit at a good price.
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Posted 6 years ago