Login
Start Free Trial Are you a business? Click Here

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

4.7 Rating 1,178 Reviews
95 %
of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
4.7
Based on 1,178 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews
Visit Website

Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

The broker Deeside Insurance was extremely helpful and we'll look to use them again for next insurance renewal.
Helpful Report
Posted 7 years ago
Went on compare the market and answered the questions and got a reasonable quote that I was happy with but felt I needed to speak to someone so rang directly. The girl was really helpful and made sure everything was correctly insured. Ithe took some time but I was happy. All quite easy to do. I would recommend them.
Helpful Report
Posted 7 years ago
Their communication was fantastic and clear. Service was completed and payments received very quickly. Thank you.
Helpful Report
Posted 7 years ago
Michelle was superb. Least painful renewal experience I have ever had. Slick , professional and a pleasure to deal with.
Helpful Report
Posted 7 years ago
Easy to contact by phone. Personal service.
Helpful Report
Posted 7 years ago
They always do their utmost to find the best quote they can.
Helpful Report
Posted 7 years ago
The first person I spoke to wasn't as helpful as the gentleman Greg that rang me back I was not going to go ahead with the quote but his customer service made me decide plus a big saving Thank you
Helpful Report
Posted 7 years ago
The quote provided was comparable to all the other quotes but was considerably cheaper. Also on renewal there has been an increase but one that actually reflects the RPI and has not jumped up so hence i am staying with the same insurer for the second year which is a major bonus. Customer service has always been excellent for those i have spoken to, it is nice that they are not script based and understand their products and services well.
Helpful Report
Posted 7 years ago
Michelle was fabulous.
Helpful Report
Posted 7 years ago
I was reminded over the phone and by e-mail that my renewal was due without feeling pressured. When I was phoned again a week later Hannah was most helpful and quickly secured an excellent deal, better than anything that I had found online or received through the post.
Helpful Report
Posted 7 years ago
It was explained clearly was fast &a efficient and so polite
Helpful Report
Posted 7 years ago
Excellent customer service. Efficient, knowledgeable staff who are helpful and good to deal with. Very good at listening, remembering all of the detail and finding the right policies for the best price. I’d highly recommend them.
Helpful Report
Posted 7 years ago
The staff on the telephone were friendly and helpful, especially Amy Brierly, and ensured that i got the best price for my needs on my house insurance.
Helpful Report
Posted 7 years ago
The whole insurance procedure was dealt with very quickly and efficiently from start to finish. It was a very professional service with the broker checking everything was running smoothly along the way. Very happy with this service and have recommended it to people.
Helpful Report
Posted 7 years ago
Nothing to do! You do it for me, and very friendly and helpful staff
Helpful Report
Posted 7 years ago
very impressed with your customer relations and efficiency. made me glad l made correct choice
Helpful Report
Posted 7 years ago
I have now decided to leave Deeside/Aim4agreatquote after several years of custom. I have five insurance policies with them and am removing them as they come up for renewal. There are several reasons for this; -I deal with all correspondence, payment and phone calls, yet they insist on addressing all mail, emails and phone calls to my husband, despite him never having dealt with them and repeated requests to have everything addressed to me. -All correspondence comes with a reference number, and not an address. When you have several policies you then need to start pulling out policies to check what reference number is which policy. I have asked many times if the address could be put in but no response. -The attitude and wording in emails is not consistent with providing good customer service. -When I said mentioned the above concerns, no effort was made to keep my custom, in fact I was asked if I wanted another policy, which was due, cancelling as well.
Helpful Report
Posted 7 years ago
Efficient, friendly, easy to understand, made transaction very simple.
Helpful Report
Posted 7 years ago
easy to deal with Michelle (advisor) and Olivia (claims) prices very competitive. Unlike some they actually seem to want my business!!
Helpful Report
Posted 7 years ago
It was done without fuss. Thanks for your patience. An excellent quote.
Helpful Report
Posted 7 years ago