Digital Surge - Australian Crypto Exchange Reviews

Name: Digital Surge - Australian Crypto Exchange
Address: 26, Wharf Street,, 26, Wharf Street,, Brisbane City
Rating: 4.80

4.8 Rating 650 Reviews

97 %

of reviewers recommend Digital Surge - Australian Crypto Exchange

4.8

Based on 650 reviews


Shipping & Delivery
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Digital Surge - Australian Crypto Exchange:

Digital Surge provides a straightforward and convenient platform for buying and selling cryptocurrency in Australia. Their emphasis on simplicity makes it easy for users of all levels to understand and navigate the crypto landscape. They offer competitive spreads, low fees and excellent customer support, making them a great option for those interested in trading.

This exchange offers an impressive range of altcoins (300+) and some of the best beginner-level educational content around – making the world of crypto more accessible than ever. AUD can be easily deposited 24/7 using PayID/OSKO or POLi. Verification takes under 2 minutes and if you don’t have a crypto wallet, DS provides all customers with a free personal wallet, allowing you to safely store your crypto and enjoy instant trading.

Visit Website

Email:

contact@digitalsurge.com.au

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not trustworthy and . Digital surge is amateur trading platform which restricts how the users can trade. 2 experiences i have had is more fees charged because of the "rounding issue" and other was charged more than triggered $ and received less crypto due to a disclaimer when setting a trigger "slippage". I wouldn't recommend this mob just yet.”

Helpful Report

Posted 2 years ago

Thanks for your feedback Kedar, we have investigated your complaint and can confirm our customer support team tried explaining to you how order types work on Digital Surge. We have two order types, Instant Orders and Trigger Orders. Instant Orders: By using guaranteed quotes, you have peace of mind that what you are quoted is what you will receive regardless of market activity. Trigger Orders: Trigger orders allow you to set the price you wish to buy or sell and have the order automatically placed when your price is matched. When your Trigger Order fires we source the best available price from our liquidity providers at the time. Our Trigger Orders operate the same as other platforms and are subject to market volatility. Before placing the trade there is a note above the confirmation button that reads: "Market volatility may cause executed orders to differ from the requested trigger price." Sometimes the order will work out in your favour and other times it won't but it will average out across all of your Trigger Orders. This is not an extra fee that Digital Surge charge the price you get is the best available price at the time your Trigger Order executes. This is all in reference to a Trigger order you placed at $0.8801 and it executed at $0.8809 which is a difference of just 0.1% and again as mentioned this is something that happens on every single platform. The main point that should be kept in mind is overall on average if you trade on our platform vs other Australian based crypto exchanges you will ALWAYS save more on our platform then any other. I hope this clarifies things with you and more importantly those who read your comment.

Posted 2 years ago

“What experience? I put an order, it is the cheapest price but still nobody buys it beacuse from both sides are only bots. I am leaving and will return when they propose a better service.”

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Posted 3 years ago

“i am not been able to withdraw my btc balance from last 4 days and no body solve my issue”

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Posted 4 years ago

Digital Surge - Australian Crypto Exchange is rated 4.8 based on 650 reviews