Digital Surge - Australian Crypto Exchange Reviews

4.73 Rating 124 Reviews
94 %
of reviewers recommend Digital Surge - Australian Crypto Exchange
Merchant Metrics
Shipping & Delivery
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
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About Digital Surge - Australian Crypto Exchange:

Digital Surge provides a uniquely easy way to buy, sell and store crypto in Australia. With an emphasis on simplicity, their newly renovated platform makes crypto as enjoyable and easy-to-understand as possible. Renowned for their low fees, competitive spreads and personalised customer-support, Digital Surge is an excellent choice for traders of all levels.

This exchange offers an impressive range of altcoins (250+) and some of the best beginner-level educational content around – making the world of crypto more accessible than ever. AUD can be easily deposited 24/7 using PayID/OSKO or POLi. Verification takes under 2 minutes and if you don’t have a crypto wallet, DS provides all customers with a free personal wallet, allowing you to safely store your crypto and enjoy instant trading.

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Anonymous  // 01/01/2019
As a first timer at this stuff I am enjoying the interface and you make it easy to do the simple stuff. PayID payments make it even easier and a great addition. I'll be sticking around for sure!
Posted 1 day ago
Great support, but the waiting time to get to an agent did take awhile
Posted 4 days ago
friendly fast service . thew platform works very nicely and clearly laid out for me as a beginner... love it so far
Posted 4 days ago
Perfect costumer care, made it ezy stress free for a first timer. 500 stars to Ashley thanks heaps.
Posted 6 days ago
Quick sign up, quick verification process and excellent customer service!
Posted 6 days ago
Great live chat services from Josh.
Posted 1 week ago
I just want to take this time to thanks Josh for his amazing service tonight- He is so fast to write back and keep up with my question from start to finish and helped me how to use my Trezor Wallet-This man is so patient and and so willing to help me with my Crypto experience- I have learned so much from him and I would like to take the time to say a HUGE THANKYOU- I believe if there is a chance for him to be a Team Leader and/ or a manager/a mentor for the company, I believe he will be a great asset for Digital Surge- Thanks Josh and thanks DS.
Posted 1 week ago
Lovely service. Very helpful.
Posted 1 week ago
Digital Surge support is very pacience helping reset my authenticator app thanks folks
Posted 1 week ago
Really great, intuitive and easy to use app. Feature rich but not cluttered. Would definitely recommend to both experienced traders and beginners alike.
Posted 1 week ago
Chris is a star! helped me with my queries in a prompt and professional manner! bravo!
Posted 1 week ago
Had a problem and was very frustrated but support was very helpful and fixed and compensated me very soon after, very happy
Posted 2 months ago
Absolutely impressive
Posted 3 months ago
Thank you Tiffinay & Josh were extremely attentive, time efficient and helpfully for me today.
Posted 3 months ago
Amazing service thanks so much!
Posted 3 months ago
I LOVE DIGITAL SURGE! I'd call it the "Apple" of the Crypto Exchange world! Brilliant customer service. Its relatively new and lacks a few features (which the team is adding at an incredible pace) but I'd recommend DS over every other Australian crypto exchange! Why? The customer service is TOP-NOTCH! It lets you sleep well at night knowing that should anything go wrong, you don't have to wait a million years to hear back from the team! they respond in 10-20 seconds!!!! You can easily tell they put customers first and have such a simple design that makes trading so easy! Its difficult to explain why but I feel so passionate about this project and can't wait for them to break all records! This is what a good business looks like - its makes consumers feel proud about the products they use! Hats off to the team behind Digital Surge! YOU GUYS ARE KILLING IT!
Posted 3 months ago
Very good customer service šŸ‘
Posted 4 months ago
Amazing service, highly recommend. Best exchange by a long way!
Posted 4 months ago
It is my first time investing in crypto currency. I find DS very responsive to all my queries (and I have lot of them :D). Thank you DS!
Posted 4 months ago
Fantastic customer service, Iā€™m new at crypto and you made it so easy for me
Posted 5 months ago
Digital Surge - Australian Crypto Exchange is rated 4.73 based on 124 reviews