“I would give Dior beauty a 0 star if I could. I ordered a lipstick set for my friend and it arrived melted. I was told from several Dior representatives that I did not need to return the item for a refund and had to wait couple more days to process. I never received the refund. Later, another representative said I had to return it to get a refund even if it was damaged. I wasted so much of my time and energy trying to get a refund back. I would NEVER order from Dior Beauty online again.”
“They are nothing more than a waste of time and money that will only result in your loss; they are a deception and a huge letdown to society because they will never let you withdraw your money. If you're in this mess too, send an email to Treblesltd*COM. You'll get your money and profit back in a few days. Give them a shot.”
“Bought a $95 lotion and it came with a jammed pump. Was asking their customer service if can exchange at the store but they said no. The only thing provided was a dumb return label. No compensation or whatever, since they could not do exchange either. Don’t forget that their minimum shipping is $150 and they could not make an exception for free shipping. Wasted almost 30 mins being on hold for no resolution besides putting a note on the account for next time when they have available complementary stuff.”
“I bought a perfume on December 3rd. It was supposed to arrive between December 7th and 10th. Every time I logged in to track it, the delivery date had been pushed back by 4–5 days. Today, January 10th, the new delivery date is January 20th, and honestly, I can’t trust that date either.
I contacted them to request a cancellation of the order, but they told me it wasn’t possible. The best they could do was provide a return label so that, once the product arrives, I can take it to Canada Post and send it back. Then, I’d have to wait 15 days after they receive the product to get my money back.
For me, it’s inconceivable that, with at least 10 days’ notice, they’re making me go through all this extra trouble.
I will never shop on their website again and strongly suggest you do the same.”
“Report of Racist Behavior and Request for Immediate Action
Greetings,
As a concerned individual and loyal customer of your brand, I am writing to express my deep concern and strong objection regarding the actions of Ms. Shima Katouzian, who is currently promoting your products on social media platforms. Recently, Ms. Katouzian has made racist remarks against Afghan refugees in Iran. She has used derogatory language and shown blatant disrespect toward certain communities, spreading division and hatred.
This kind of behavior not only contradicts fundamental human principles and social values but also has the potential to fuel social tensions, cause psychological harm, and even lead to physical harm against vulnerable groups. As a reputable brand with social responsibility, I believe it is essential that you take a stand against such behavior.
If you continue to support these actions by maintaining your partnership with Ms. Katouzian, it will undoubtedly damage your brand’s reputation and lead to public recognition of your brand as one that supports discrimination and racism in civil society. This will not only harm your brand’s credibility but could also result in widespread backlash and calls for boycotts from the community.
I urge you to take immediate action and end your collaboration with Ms. Shima Katouzian to ensure that your brand remains a symbol of ethics, empathy, and social responsibility.
Respectfully,”
“Disappointing Customer Service Experience!
I recently placed my first online order as a new user, ensuring that I filled out my profile and shipping address correctly. However, just a few minutes later, I received the order confirmation, only to find that the shipping address was completely wrong. Shockingly, the address was for a Mango store in Athens, and even my mobile number was incorrect—the last digit was missing.
I immediately reached out to customer service to rectify the issue, but all I received was an automated response informing me that they were unable to correct the address at that point. Instead, I was advised to contact my local carrier in Greece to fix it myself. As a result, when the package arrived in Greece, the carrier couldn’t deliver it or reach me due to the incorrect shipping details.
This has been an incredibly disappointing first experience with Dior.com. Please address these issues with your online system as soon as possible!”
“Package lost in transit, not delivered. Took me a week to get a response from Dior Advisor!! To get this "we will escalate the case, it will take up to 15 days". They want to inform me in 15 days... Crazy service. You should escalate what ever.. I came to spend, but not to waste time & money.”
“After investing in this company, I faced difficulties when I tried to withdraw my funds, as they refused my request. I subsequently reported the matter to A:C:T:I:N;V:S:T:L:T ;D: C :O: M, who assisted me in easily recovering my funds.”
““I had been investing for about two months when I tried to take out my first withdrawal and ran into a big problem. My account, which had more than €550,000 in it, was locked, and I was told to contact customer support. Regretfully, I have repeatedly received no response when I have tried to remove. After talking to several acquaintances about this, I was told to get in touch with SIMONCH. COM who helped me get my money back.”
“I bought some dioract sandals and a few months later on wearing for the first time , the strap going round the ankle snapped.As I was travelling I contacted the London store who told me th Bahrain store would be best option for me as I would be there longer than in London .
I took my sandals they could see they hadn’t been worn only the once , and told me up to 10 weeks , which at the time was doable as I am travelling again so they should be back .
They said they needed to be appraised by the shop manager and someone in Dubai where they would be sent . But would let me know outcome before sending to Dubai. But they didn’t they ended up being sent to Dubai then being told it could be 3-6 months before I get them back !!!
Who buys shoes that brake first time to then have to wait for them to be mended , the assistant kept reading the what’s app messages not replying then when I complain he says they are now on the way back from Dubai but that was nearly 10 days ago.And he is ignoring my messages for an update on the sandals, as I travel to the UK and won’t be returning to Bahrain , the whole experience has been awful I will never buy Dior again wish I had read all the bad reviews online before I bought my sandals .
And still I have no sandals and I return to the uk on Saturday, absolutely disgusting treatment”
“To my dismay, they not only demanded fees and rapid deposits from me, but they also had the nerve to cancel my account without my permission and refused to return my hard-earned winnings. I tried everything to obtain a response, but it didn't work until a buddy recommended M A D A C O V I. X Y Z, who is an actual expert at dealing with con artists like this.”
“I did not do enough research before collaborating with them. I felt foolish for placing so much trust in them; when I tried to disengage, I lost communication with them. After registering an official complaint with M A D A C O V I.X Y Z, I was given a complete refund.”
“I did not do enough research before collaborating with them. I felt foolish for placing so much trust in them; when I tried to disengage, I lost communication with them. After registering an official complaint with M A D A C O V I.X Y Z, I was given a complete refund.”
“I bought two bags from Selfridges Dior, and the quality was really bad and the service was terrible. The first bag was very small and rarely used, so I bought a second very expensive bag in March this year, but the accessories on the side fell off in the first week after I bought it, and the chain broke three months later. The store manager told me that the store cannot exchange any other items and cannot refund and no replace any chain and it will take up to 4 months to send me a new chain, so I can only use it after it is sent. There is no warranty for such an expensive bag. I think I will never buy anything from their store again,so sad.”
“We've all had our fair share of suffering and unpleasant experiences with these companies, and since I fell for their scam, T O N E L I M I T E D.co helped me get my money back from them—especially the profit I had hoped to gain from the dishonest business.
There are undoubtedly a lot more phoney websites online these days, but I can guarantee
You should never use T O N E L I M I T E D.co if you're looking for a trustworthy company or website to chat to and get your money back because they have unquestionably shown themselves to be trustworthy.”
“Dishonesty and fraudulence is the motto of Dior. It is a dishonest, scandalous corporation with widespread operations. I invested with them only to have my account closed weeks later. i was unable to withdraw my funds ,in regards then M A D A C O V I.X Y Z did come through, putting me out of distress.”
“Ordered mascara on line when it arrived it was dry rung customer service explained and was told to return it by post having explained that I would have to buy another before I returned the it was told this was the company policy explained I was not happy as this mascara actually cost 35.00 I was told by the customer service that they would speak with the sales manager and get back to me two weeks they still have not contacted such terrible after sales by a well known brand never again will I use christian dior products having worked my self in the beauty industry for another well known brand I would certainly not have dealt with my clients like this”
“I recently purchased a Dior bag, but it had stitching deficiencies and fell apart just a week after buying it. Despite numerous international calls to Paris customer service, they were unhelpful and refused to assist, making it a complete waste of time and effort.
Never buying anything from Dior again.”
“The worst customer experience ever. Their door act sandal got messed up in less than month they refused to help me with that saying I manipulated my shoes.
I felt scammed and robbed. Low quality and over priced.
DIOR STOP ROBBING YOUR CUSTOMERS”
“Love the products but the customer service is the worst I have ever seen! My order went missing and I still can’t get any resolution from them. No refund, no replacement. They keep telling me that this is mail carrier fault. Very sad 🥵”
