Name: Direct 4 Baby Limited
Address: Direct House8 Langley PlaceBurscough, Ormskirk
Rating: 4.82

“Quick delivery, affordable and a good selection of products. I’d not heard of the website before so was a bit dubious but it was better service than I’ve had from some much more well known retailers. I would definitely use them again.”

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Posted 3 years ago

“I went into the direct4baby store in Aintree to look at prams, a lady called Nicky helped us pick the best pram bundle which I am super happy with! The whole process was so enjoyable I can’t recommend them enough!”

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Posted 3 years ago

“Excellent prices and super quick delivery, said it would arrange in 5 working days and arrived in 2.”

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Posted 3 years ago

“Car seat easy to order a good price and excellent free delivery all very quick and efficient”

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Posted 3 years ago

“My order came quick and it is exactly what I ordered so very pleased with the service.”

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Posted 3 years ago

“Very quick service”

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Posted 3 years ago

“I visited the Aintree store and was helped out by Taite. He was so helpful in every way and nothing was too much trouble. His knowledge of the various models was actually quite unbelievable! Went to pick up my Silver Cross model earlier and was served by Taite again and Nicki who were both lovely and so helpful and went above and beyond. I will be telling everyone I know to visit this store it made me feel so much better about my choices than anywhere else I visited. Thanks guys!”

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Posted 3 years ago

“Really pleased with the service. They even went to the trouble of phoning me to make sure I was aware that the car seat and pram weren’t compatible with each other (which I knew but it was nice to know the order was looked at!). Delivery within 24 hours! Would order from them again”

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Posted 3 years ago

“From order to delivery excellent, very quick and efficient delivery. Communication great, kept up to date with delivery details. Product lovely quality, I’m sure our daughter will be delighted with iCandy Tinca travel system. I would definitely recommend.”

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Posted 3 years ago

“Super quick delivery. I chatted for advice on the chat feature of the website and it was really helpful! Highly recommend.”

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Posted 3 years ago

“Excellent product, great value and super speedy delivery!”

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Posted 3 years ago

“I ordered a Cybex Gazelle S that arrived today and I can say that is amazing . The delivery was really fast , the pram is gorgeous and I had a question so I contact costumer service and they was so lovely. Definitely recommend! 😊”

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Posted 3 years ago

“Ordering from Direct 4 Baby was super easy and hassle free. I had a couple of queries and spoke to team members via email & over the phone, every member I spoke to were extremely helpful and polite and made purchasing from Direct 4 Baby smooth and enjoyable.”

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Posted 3 years ago

“We bought a car seat from the Aintree store and we were so pleased with the service we received. Nicky greeted us at the door and was immediately able to talk me through the different options and let me trial the seat in our car before we decided. She was extremely knowledgeable and helpful. I’d been looking online at car seats and was overwhelmed by all the information so felt so relieved to be helped by an expert. Thanks again!”

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Posted 3 years ago

“Lovely buggie. Love the colour, compact and lightweight”

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Posted 3 years ago

“I've never heard of this company before and so glad I bit the bullet and ordered from them. The car seat I ordered was cheaper than anywhere else and free delivery within 2 days. Excellent service and customer service. Would definitely buy from here again.”

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Posted 3 years ago

“We had a fantastic experience visiting Nicky and Taite at Direct 4 Baby Aintree today! They couldn’t have made it any easier for us to buy our first pram, the I Candy Peach Cerium. We dropped by the shop on a Sunday with both sets of parents and was welcomed to browse around for as long as we needed. We felt very relaxed which allowed us to check out all the different varieties of prams before choosing to look at a couple in more detail. When we did need support, Nicky was on hand to answer all of our questions; what she didn’t know about prams/ car seats/ anything baby related wasn’t worth knowing. She also spent the time to demonstrate how to use the pram with all of its adaptions, let us have a try, checked if the car seat fitted inside our car by setting it up and checking its suitability and even trialed fitting the pram into our boot. We felt no pressure to buy and was able to shop at ease. When we did make our decision we wasn’t rushed once the sale was secured and the store manager Taite, went to every effort to check we understood all the different details of the pram again just to make sure nothing was missed and then offered to set the pram up for us for no extra fee. This meant we walked away on the same day with the pram ready to use. The overall experience was great and we will definitely visit again for the rest of our baby essentials!”

Helpful Report

Posted 3 years ago

“We had a fantastic experience visiting Nicky and Taite at Direct 4 Baby Aintree today! They couldn’t have made it any easier for us to buy our first pram, the I Candy Peach Cerium. We dropped by the shop on a Sunday with both sets of parents and was welcomed to browse around for as long as we needed. We felt very relaxed which allowed us to check out all the different varieties of prams before choosing to look at a couple in more detail. When we did need support, Nicky was on hand to answer all of our questions; what she didn’t know about prams/ car seats/ anything baby related wasn’t worth knowing. She also spent the time to demonstrate how to use the pram with all of its adaptions, let us have a try, checked if the car seat fitted inside our car by setting it up and checking its suitability and even trialed fitting the pram into our boot. We felt no pressure to buy and was able to shop at ease. When we did make our decision we wasn’t rushed once the sale was secured and the store manager Taite, went to every effort to check we understood all the different details of the pram again just to make sure nothing was missed and then offered to set the pram up for us for no extra fee. This meant we walked away on the same day with the pram ready to use. The overall experience was great and we will definitely visit again for the rest of our baby essentials!”

Helpful Report

Posted 3 years ago

“We booked an appointment and couldn’t be more thankful for the advice Nicky provided us in all aspects of this crazy new baby world we’re embarking on. Thank you so much.”

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Direct 4 Baby Limited Reviews