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Direct 4 Baby Limited Reviews

4.8 Rating 2,732 Reviews
96 %
of reviewers recommend Direct 4 Baby Limited
4.8
Based on 2,732 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Direct 4 Baby Limited Reviews
Visit Website

Phone:

01704 332542

Email:

sales@direct4baby.co.uk

Location:

Direct House8 Langley PlaceBurscough
Ormskirk
L40 8JS

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Direct 4 Baby Limited 4 star review on 30th January 2022
SARAH RAVEN
Direct 4 Baby Limited 5 star review on 17th January 2022
Cherith Hancock
Direct 4 Baby Limited 5 star review on 6th December 2021
Anonymous
Direct 4 Baby Limited 5 star review on 5th December 2021
Anonymous
Direct 4 Baby Limited 5 star review on 26th November 2021
Dan Hudson
Direct 4 Baby Limited 5 star review on 14th November 2021
Julie McDermott
Direct 4 Baby Limited 5 star review on 14th November 2021
Julie McDermott
91
Anonymous
Anonymous  // 01/01/2019
Unfortunately the product I ordered wasn't in stock so after contacting the company the lovely Lucy offered me an alternative and I'm so glad I choose the alternative I love the pram it's so lovely to push and the colours so nice too. Thank you so much :)
Helpful Report
Posted 4 years ago
From order to delivery excellent, very quick and efficient delivery. Communication great, kept up to date with delivery details. Product lovely quality, I’m sure our daughter will be delighted with iCandy Tinca travel system. I would definitely recommend.
Helpful Report
Posted 4 years ago
Super quick delivery. I chatted for advice on the chat feature of the website and it was really helpful! Highly recommend.
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Posted 4 years ago
Excellent product, great value and super speedy delivery!
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Posted 4 years ago
I ordered a Cybex Gazelle S that arrived today and I can say that is amazing . The delivery was really fast , the pram is gorgeous and I had a question so I contact costumer service and they was so lovely. Definitely recommend! 😊
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Posted 4 years ago
Ordering from Direct 4 Baby was super easy and hassle free. I had a couple of queries and spoke to team members via email & over the phone, every member I spoke to were extremely helpful and polite and made purchasing from Direct 4 Baby smooth and enjoyable.
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Posted 4 years ago
We bought a car seat from the Aintree store and we were so pleased with the service we received. Nicky greeted us at the door and was immediately able to talk me through the different options and let me trial the seat in our car before we decided. She was extremely knowledgeable and helpful. I’d been looking online at car seats and was overwhelmed by all the information so felt so relieved to be helped by an expert. Thanks again!
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Posted 4 years ago
Lovely buggie. Love the colour, compact and lightweight
Helpful Report
Posted 4 years ago
I've never heard of this company before and so glad I bit the bullet and ordered from them. The car seat I ordered was cheaper than anywhere else and free delivery within 2 days. Excellent service and customer service. Would definitely buy from here again.
Helpful Report
Posted 4 years ago
We had a fantastic experience visiting Nicky and Taite at Direct 4 Baby Aintree today! They couldn’t have made it any easier for us to buy our first pram, the I Candy Peach Cerium. We dropped by the shop on a Sunday with both sets of parents and was welcomed to browse around for as long as we needed. We felt very relaxed which allowed us to check out all the different varieties of prams before choosing to look at a couple in more detail. When we did need support, Nicky was on hand to answer all of our questions; what she didn’t know about prams/ car seats/ anything baby related wasn’t worth knowing. She also spent the time to demonstrate how to use the pram with all of its adaptions, let us have a try, checked if the car seat fitted inside our car by setting it up and checking its suitability and even trialed fitting the pram into our boot. We felt no pressure to buy and was able to shop at ease. When we did make our decision we wasn’t rushed once the sale was secured and the store manager Taite, went to every effort to check we understood all the different details of the pram again just to make sure nothing was missed and then offered to set the pram up for us for no extra fee. This meant we walked away on the same day with the pram ready to use. The overall experience was great and we will definitely visit again for the rest of our baby essentials!
Helpful Report
Posted 4 years ago
We had a fantastic experience visiting Nicky and Taite at Direct 4 Baby Aintree today! They couldn’t have made it any easier for us to buy our first pram, the I Candy Peach Cerium. We dropped by the shop on a Sunday with both sets of parents and was welcomed to browse around for as long as we needed. We felt very relaxed which allowed us to check out all the different varieties of prams before choosing to look at a couple in more detail. When we did need support, Nicky was on hand to answer all of our questions; what she didn’t know about prams/ car seats/ anything baby related wasn’t worth knowing. She also spent the time to demonstrate how to use the pram with all of its adaptions, let us have a try, checked if the car seat fitted inside our car by setting it up and checking its suitability and even trialed fitting the pram into our boot. We felt no pressure to buy and was able to shop at ease. When we did make our decision we wasn’t rushed once the sale was secured and the store manager Taite, went to every effort to check we understood all the different details of the pram again just to make sure nothing was missed and then offered to set the pram up for us for no extra fee. This meant we walked away on the same day with the pram ready to use. The overall experience was great and we will definitely visit again for the rest of our baby essentials!
Helpful Report
Posted 4 years ago
We booked an appointment and couldn’t be more thankful for the advice Nicky provided us in all aspects of this crazy new baby world we’re embarking on. Thank you so much.
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Posted 4 years ago
Very quick delivery, competitive price! Very happy!
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Posted 4 years ago
Excellent And fast delivery of my stroller
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Posted 4 years ago
Very good Selection of Brands and competitive prices. We received the buggy two days after ordering. Very happy with the Service.
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Posted 4 years ago
First time I have been to Direct 4 Baby. So impressed by the service and attention. Liz helped me order what I needed and I would recommend anyone who needs Baby goods to go there first. It actually saved me money too. Local to me in Ormskirk. Brilliant find.
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Posted 4 years ago
Quick delivery, excellent customer service.
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Posted 4 years ago
We loved our visit to Direct 4 Baby Aintree. The service was brilliant, staff were knowlegable about the products and happy to assist in any way. We will definitely be returning to choose the rest of our baby bits.
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Posted 4 years ago
We visited both the Burscough and Aintree store and both times we were seen to quickly, were able to ask lots of questions and try out the products. I went in knowing I wanted an icandy but wasn't too sure on the car seat. Dawn at Aintree, talked us through every aspect of our now purchased Peach pram and went through with us the best features of each car seat it was compatible with. When we arrived I really needed a drink and was offered one almost immediately. My Dad and hubby loved the seating area and coffee whilst me and my Mum spent more time looking at the pram. We were given time to decide what we wanted and not pressured at all. The order was delivered super quick, within two or three days and I was contacted to be told some of our order would be a day later so we knew it wasn't missing. All the staff (especially Dawn, who looked after us) were very helpful and lovely! Thank you so much, can't wait to get out with my new pram! :D
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Posted 4 years ago
First time ordering from the website, have to say I was very impressed. Ordered the pushchair Tuesday afternoon and it was delivered Thursday morning! Very quick and easy. Will definitely be returning
Helpful Report
Posted 4 years ago
Direct 4 Baby Limited is rated 4.8 based on 2,732 reviews