Direct 4 Baby Limited Reviews

4.8 Rating 2,732 Reviews
96 %
of reviewers recommend Direct 4 Baby Limited
4.8
Based on 2,732 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Direct 4 Baby Limited Reviews
Visit Website

Phone:

01704 332542

Email:

sales@direct4baby.co.uk

Location:

Direct House8 Langley PlaceBurscough
Ormskirk
L40 8JS

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Direct 4 Baby Limited 5 star review on 20th October 2021
Suzy Norton
Direct 4 Baby Limited 1 star review on 31st August 2021
Jay
Direct 4 Baby Limited 5 star review on 11th August 2021
Anonymous
Direct 4 Baby Limited 5 star review on 19th June 2021
Daniel Catherall
Direct 4 Baby Limited 5 star review on 28th May 2021
Simone Nash
Direct 4 Baby Limited 5 star review on 16th April 2021
Jonathan York
Direct 4 Baby Limited 5 star review on 14th April 2021
Minnie Reid
11
Anonymous
Anonymous  // 01/01/2019
I would like to say a big thanks to Nicki I enquired about a certain pram and to see if I could put a deposit down as a lot of shops dont. My daughter has gone into hospital a little early however nothing happening at the moment.We had great conversation and she put my mind at rest. I did not have all money to put down straight away which was great comfort for me especially before christmas. I have now spread the word amongst my very large family to purchase from this website plus it was the cheapest I could find for the Silvercross Wayfare Sky Pram/Puchchair . Thanks again one In A Million next time I am in Town I will pop In Store x
Helpful Report
Posted 2 years ago
A mix up with order / warehouse led to a delivery delay - customer services went above and beyond to rectify this once highlighted, demonstrating excellent service.
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Posted 2 years ago
Great customer service. I accidentally ordered the wrong colour icandy bundle, a quick phone call resolved the matter in minutes and the pram/ pushchair arrived promptly and spot on delivery time. Well package and excellent value for money. Mum love it. All round excellent service.
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Posted 2 years ago
Cheers guys great service great product I would think twice about using Royal mail they delivered the parcel to the wrong address
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Posted 2 years ago
Ordered nearly 2 weeks ago and have only just received a dispatch email after emailing for the semiconductor time to find out where my order was.
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Posted 2 years ago
Excellent customer service. When the order was delayed (due to factors outside their control), I phoned the company and they answered straight away, were friendly and helpful, and organised for a replacement seat to sent out the next day. I would definitely order with them again. Thank you for being so efficient and friendly.
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Posted 2 years ago
Good product
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Posted 2 years ago
Great friendly customer service. Called to let me know when to expect my order and also was very accommodating when I asked to split my bundle order up. Thanks!
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Posted 2 years ago
Good price for baby carrier insert but disappointed with delivery. Ordered Sunday - still not arrived the following Saturday.
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Posted 2 years ago
Great product at a good price. Delivery was a little slower than expected but I got a personal phone call to reassure me on timelines abandnd was more than happy with this.
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Posted 2 years ago
I hadn’t selected right shipment and still made sure I got on time very impressed
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Posted 2 years ago
I absolutely love this product. My baby sleeps like a dream in it. I had a different one for the first 6months but now I wish I had bought this from the start. Travels much easier too than the previous one I had that was quite bulky.
Direct 4 Baby Limited 5 star review on 6th December 2021
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Posted 2 years ago
Speedy delivery - very competitive price - in fact cheaper than I found anywhere else for exactly the same item!
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Posted 2 years ago
Purchased a Cybex Pallas G iSize Car Seat a few weeks ago for our Son & would just like to send our sincere Thanks to the lovely Nicky! Her customer service is right up there at the top,her knowledge & passion on car seat safety was outstanding & her reassurance that my Son would be safe & secure really impressed me as a parent. Highly recommend any family looking for the best advice on car seats to visit the Aintree Showroom,Nicky again,Thankyou such a genuine,friendly lady.
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Posted 2 years ago
The seat is good quality and hassle free ordering and very fast delivery, but their car seats stand out from rest beginning a character themed
Direct 4 Baby Limited 5 star review on 5th December 2021
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Posted 2 years ago
The customer service for this company is terrible and communication is poor. I ordered a push chair and expected it to arrive in December. Only to be told (after contacting them and chasing my order) that there had been delays of up to 4 months after they had taken my money from my account. I requested a refund which was promptly handled by the staff.
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Posted 2 years ago
The customer has been emailed privately regarding this issue before this review was left. And has been contacted again.
Posted 2 years ago
Happy with item but communication could of been better. Had an order issue but was eventually resolved.
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Posted 2 years ago
Made up with my pram excellent delivery
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Posted 2 years ago
Great website, great prices, great product received, fast delivery. Fully satisfied with everything.
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Posted 2 years ago
Great product, quick delivery
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Posted 2 years ago
Direct 4 Baby Limited is rated 4.8 based on 2,732 reviews