Direct 4 Baby Limited Reviews

Name: Direct 4 Baby Limited
Address: Direct House8 Langley PlaceBurscough, Ormskirk
Rating: 4.82

4.8 Rating 2,732 Reviews

96 %

of reviewers recommend Direct 4 Baby Limited

4.8

Based on 2,732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01704 332542

Email:

sales@direct4baby.co.uk

Location:

Direct House8 Langley PlaceBurscough
Ormskirk
L40 8JS

Write Your review

Tell us how Direct 4 Baby Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Baby Limited 4 star review on 30th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were very helpful and friendly. Best customer service online.”

Helpful Report

Posted 3 years ago

“Very helpful, friendly, patient, knowledgeable staff! Very good quality products and competitive prices.”

Helpful Report

Posted 3 years ago

“Excellent price, even better service. Happy to support a local business. Taite was superb throughout the process”

Helpful Report

Posted 3 years ago

“Ordered a baby jogger carrycot, belly bar and rainwear. Every came well packaged and really quickly. Would definitely order from again.”

Helpful Report

Posted 3 years ago

“I highly recommend this baby store to anyone that is looking to buy a pram, car seat, nursery, or any other baby equipment. It’s a lovely new and modern shop with a great variety of products on display. The staff has been that knowledgeable and helpful that we came back after our first visit a couple of weeks ago to buy nearly all the things that I will need as a first time mum! A lady called Nicky has been absolutely amazing with us! Her knowledge and advice was extremely helpful in making the right choices for us. She patiently answered all our questions, demonstrated all products we were interested in and made us a lovely tea and coffee. She helped us choose a pram, car seat, high chair, bath and a nursery set including a mattress and bedding. After two hours we left the shop with a big smile on our faces! We got a good deal and are confident that we bought the right things for us. They also offer a flexible home delivery service and they offered to install and demonstrate the car seat in our car, once delivered. Overall a great shopping experience! Highly recommend, it’s worth a trip, even if you live a bit further away. Thanks again Nicky!”

Helpful Report

Posted 3 years ago

“I found it very easy to order what I wanted.”

Helpful Report

Posted 3 years ago

“Great service, I was unable to get the egg 2 bundle anywhere else and I received it within 2 weeks of ordering. I was kept up to date with my order, and the customer service is excellent. Beautifully packaged. We will definitely buy from direct 4 baby again. Thank you.”

Helpful Report

Posted 3 years ago

“Fast postage. Mat is perfect, exactly what I looked for. Recommended.”

Helpful Report

Posted 3 years ago

“Taite was amazing, we bought our pram on our second trip to the store. Taite spent a long time with us the first time, talking us through all of the products. Excellent customer service.”

Helpful Report

Posted 3 years ago

“An easy transaction, fair price and next day deliverr”

Helpful Report

Posted 3 years ago

“I have had a fantastic experience with direct4baby. I initially was really impressed that we could buy the egg2 pram bundle with a different car seat. We preferred the Cybex car seat and the flexibility to be able to add this is something that is not available in a lot of other retailers! I went to view the products at a different store and they said there were huge delays with egg2 products so I immediately came home and emailed direct4baby to see when the next order was expected. They emailed back within 20 minutes on a Saturday afternoon - amazing service! They confirmed they did not have any delays. I ordered the products 26/6 and they have arrived today 5/7 and I could not be happier with them. When ordering I had an issue with a discount code not working - they emailed a bespoke link within 10 minutes! The backpack which is part of the bundle has not arrived with the rest of the order I emailed and again a response within 10 minutes confirming it is on it's way! I honestly cannot recommend direct4baby enough! Thank you for making such an exciting time even better :) Laura”

Helpful Report

Posted 3 years ago

“Dawn and Nicky were very helpful at the Aintree store, demonstrated the products I was interested in fully, and even tried them in my car to make sure they fitted. Will definitely reccomend to others and won't hesistate to return if I need to purchase anything else..”

Helpful Report

Posted 3 years ago

“We ordered the Icandy Orange double which was on a very good offer - ordered on the Friday afternoon and it arrived late Saturday afternoon. Very good price and amazing delivery service definitely recommend”

Helpful Report

Posted 3 years ago

“Amazing. Attentive, extremely helpful. We came across this store by accident. Already been to a number of different outlets who would not let us try the carseat before buying. Have an unusual car and historically struggle with carseats for babies. NO PROBLEMS. Checked seat fitted, got new seat from storage and boxed. Would recommend Aintree Branch 100% and I am very hard to please regarding the customer service I expect. Thank you”

Helpful Report

Posted 3 years ago

“Will use again.”

Helpful Report

Posted 3 years ago

“Best price I could find for the pram I bought. Customer service was excellent when I had to call for a query. I also got my pram the next day which was a plesent surprise. All round good experience.”

Helpful Report

Posted 3 years ago

“Superb comms, price, product and customer service.”

Helpful Report

Posted 3 years ago

“Went to the showroom today to browse, a staff member called Nicky assisted us. Nicky was really helpful, patient and gave us unbiased advice. No pushy sales tactics, didn’t feel rushed and discussed products at various price levels. The showroom is modern and has plenty of space to try the products. We haven’t picked a pram yet or where to buy it from but today’s visit has encouraged us to use this company. Thank you for your help.”

Helpful Report

Posted 3 years ago

“Very good company. Quick delivery 😊😊”

Helpful Report

Posted 3 years ago

“This is a lovely store with really helpful staff. Very pleased with my purchase!”

Helpful Report

Posted 3 years ago

Direct 4 Baby Limited is rated 4.8 based on 2,732 reviews