Direct Sports Reviews

Name: Direct Sports
Rating: 4.52

4.5 Rating 427 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

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Metrics

4.5

Based on 427 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Direct Sports 5 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to place and order through and has a next day delivery option.”

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Posted 2 years ago

“Great service, good price and fast delivery, recommended”

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Posted 2 years ago

“Great bounce, delivered on time, highly recommended.”

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Posted 2 years ago

“Great bounce, delivered on time, highly recommended.”

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Posted 2 years ago

“Very efficient and very pleased with my purchases”

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Posted 2 years ago

“Terrible experience A week late on delivery on order now and do not respond to emails on timely basis. This is not the first time they have messed up delivery. Will never use again”

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Posted 2 years ago

“My son is very happy with his racquet order was delivered within 24 hours of ordering This was my second purchase of a babolat racquet for my tennis fanatic son”

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Posted 2 years ago

“Prompt and efficient service. I’m a size 16 and ordered XL and fits very well.”

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Posted 2 years ago

“A prompt and efficient service. Very competitive prices, overall extremely satisfied 😀”

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Posted 2 years ago

“Great product at a good price. Delivery issues with courier (late delivery), but Direct Sports refunded the cost without hesitation. Great customer service. Well done & Thanks”

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Posted 2 years ago

“Great Dunlop tennis bag just what our son needed. It was a great price and delivery was fast. Very happy!”

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Posted 2 years ago

“Quick professional service”

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Posted 2 years ago

“I’ve bought K Swiss tennis shoes once a year for the last few years. I had a problem with the pair I bought this year The communication & speed at which the problem was solved was excellent”

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Posted 2 years ago

“Rapid delivery of the strings as ordered. Cheapest available at the time as well. 👍”

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Posted 2 years ago

“Quick and easy service, great product at a good price.”

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Posted 2 years ago

“Was sorting out a return for my mum and was thinking it was going to be a lot of stress as it was over the return date. Great customer service, couldn't not fault it in anyway! emailed as I was slightly late with the return and got a reply straight away by email that was was very friendly with link to send goods back and say they would except.🙂”

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Posted 2 years ago

“Can’t fault Direct Sports, I ordered Merrell Vapor Glove shoes one day + they were delivered the next. Delivery was included which was great as the price I paid was the best I could find on internet. Would definitely use again.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Great product they fit well, very comfortable. And prompt delivery thanks.”

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Posted 2 years ago

“Quick delivery Good Value for money”

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Posted 2 years ago

Direct Sports is rated 4.5 based on 427 reviews