“The employees are slow and chitchatting at the back while there’s a long queue in front.
Only 4 people were on the till while there’s another 4 tills close.
It took me 30 minutes to be attended.
Need to work on efficiency”
“I went to dischem, I whale coast mall, the lovely Amanda Philander were so helpful, friendly, professional and so kind to me... She will be a asset to dischem for sure.. Thank you Amanda
I am Belinda Diederiks, 0619804937”
“The website is a mess and nothing on it is working the physical app in the app store doesn’t let you log in please fix tour problems you just lost another person for your business”
“Boksburg Retail park Dischem. Pathetic service. From front desk, Nadine, Franciouse, and a elderly light haired rude pharmasist assistant thinking she does you a favour by existing. I wanted to Returning a over the counter product, take note you should not go to your till slip or the dischem website to read about returns but aparently go read the law on medication! Shelve storred cream sealed in container, sealed in little plastic bag that they put it in, bought at 14h00 and returned at 08h30 the next day. Refused with an attitude. Asked to see the manager and was only allowed to see his/ her assistant.
I will be taking the whole families scripst (x7)away from Dischem. Yes they will not feel anything but I can choose who I want to suport.”
“What on earth happened to empathy or even just a little understanding when it comes to corporate businesses in our world. Is every person perceived to be a crook until proven otherwise? #dischempharmacies, I really am appalled. I tried to order medication for a long time customer of Dischem, an 84 year old who is in rehab following a bad car accident. #dischempharmacies will not deliver the order unless it is COD. I offered to do an EFT with immediate payment for delivery the following day, that was declined. Patient has no cash, as her purse was removed and taken home along with her other belongings from the wreck. Unfortunately I am in Cape Town and patient in KZN, so its complicated. I am gobsmacked at the aloof and unbothered attitude of the staff member who assisted me too. Take it or leave it mindset. 😡😡😡”
“What on earth happened to empathy or even just a little understanding when it comes to corporate businesses in our world. Is every person perceived to be a crook until proven otherwise? #dischempharmacies, I really am appalled. I tried to order medication for a long time customer of Dischem, an 84 year old who is in rehab following a bad car accident. #dischempharmacies will not deliver the order unless it is COD. I offered to do an EFT with immediate payment for delivery the following day, that was declined. Patient has no cash, as her purse was removed and taken home along with her other belongings from the wreck. Unfortunately I am in Cape Town and patient in KZN, so its complicated. I am gobsmacked at the aloof and unbothered attitude of the staff member who assisted me too. Take it or leave it mindset. 😡😡😡”
“I’d like to thank Mario at your Sea Point Dis-Chem for the extra support and effort he went to in assisting my son with his weight loss challenge, my son wanted to loose weight and needed help understanding what products which were needed as part of his weight loss/training program. In 4 months he has lost 30kgs and is feeling unbelievably well, his confidence and happiness has increased significantly. I’m incredibly grateful Mario was able to make such a difference helping my son to achieve his goal, Marios his positive attitude will have a lasting effect on my sons future,
Thank you Mario I too will be grateful for helping change my son’s outlook on life.
Forever grateful. Allyson”
“I am giving 5 stars only because of the speedy way in which I was served at the OTC counter in Canal walk today. In other branches I usually have to wait much, much longer with the same number of people in front of me. I complented the staff because I was so so impressed. Keep it up and thank you once again.”
“Have had a Dischem card for years. Suddenly linked to another customer profile. Wasn't the only one at the store. Another customer with the same problem. Customer 'service' not helpful”
“Bought almond Buttanut vegan milk x 2 expire Jan 2026 yesterday. Opened 1 Buttanut that is sour. Opened the other one, is good. I don't keep the slips, as had no intention of returning. Now just wasted R34.”
“We visited Dischem @ Irene Link. The Dispensary manager Dewald was very helpful and even answered my childrens questions about being a Pharmacist. This was really good customer service. He made the visit something to remember. Thank you Dewald and Dischem.”
“Very bad service at Dis chem sitari.I received nappies as a gift, and just wanted to change it for a different size,the staff and manager had such bad attitudes ,I could tell they did not want to assist us,they had a whole long story on how they don’t exchange nappies any more because they are not the only ones that sell them.Made no sense at all.The store was about to close,it was 16:50 and the store closes at 17:00.Im so disappointed with the service ,which was not the first time,that I won’t ever support dis chem again.”
