“Great customer service! To no fault of their own, my package arrived damaged. The customer service team was quick to resolve the issue and be sure that my replacement posters arrived in time for the holidays. Very appreciated!”
“The support team helped me solve my issue quickly and in a very nice and friendly tone. Even though the issue was 100% my own fault :D. Thank you very much”
“I appreciated the quick response to my question about my order. I missed the cyber sale by the time I got the order completed so they gave me a great discount to use! Great people to work with.”
“The product quality is amazing and when I had an issue with one of the posters, customer support fixed it immediately. I’m highly satisfied with them and the gained a customer for life.”
“The customer service has been exceptional. My order was bent and a replace came free of charge within a week. I would suggest that you place your metal artwork in a more protected shipping box. The shipping services pay no attention to fragile and do not bend!”
“I have ordered several displates, and I absolutely love each and every one of them. This truly is the perfect unique gift! Customer service is great as well. One of my packages was unfortunately damaged in-transit, so I reached out to customer service. They got back to me very quickly and were very responsive to all my questions/needs. They replaced the damaged product. Customer service definitely gets a 5 out of 5 from me! Thank you. 😊”
“I had an issue with receiving a product that was damaged in transport. The support team was extremely helpful and expedient. Despite my initial disappointment of the original being damaged, I could not have had a better experience with the issue being resolved. They communicated very well and were exceptionally professional throughout the process. Problem was solved to complete satisfaction in less than a week. Thank you for this excellent customer service.”
“During delivery/transportation the displate we ordered was unfortunately damaged. We contacted Displate through the chat, send some pictures and 3 days later the damaged goods were picked up at our place. It was easy we did not have to run to the post office to return it ourself. Another 3/4 days later a new intact displate arrived at our place.
Thank you for the high level of provided service to make our son have his birthday gift so quickly.”
“Ich hatte ein paar Zustellungsprobleme mit UPS. Zack Support angeschrieben, der Support hat sich direkt mit aller Liebe darum gekümmert und jetzt hab ich es in den Händen. Danke”
