“I've bought 3 Displates now, and they are all of excellent quality.
The third one arrived damaged, but is in the process of being replaced, free of charge.”
“Leider kam das Bild mit einem Kratzer an, Aber der Kundenservice war super schnell und haben sogar zu den Feiertagen geantwortet und sofort ein neues Bild versendet.
Mega Service . Lieben Dank. Das nächste Bild ist bestellt.”
“They have made me happy. They were very supportive in my issue by getting my order resubmitted. I am very satisfied with the service as I was very patient with the service because of holiday restrictions.”
“I ordered over 6 weeks ago and still haven’t received my order. They took my money same day I ordered and claims to have shipped it out but it never came. Then they blame it on the shipping company and said they would send me a replacement and still haven’t shipped my replacement. This is the worst experience I’ve ever had buying anything online.
I still haven’t gotten an email saying anything has been shipped and I never received the first order they claimed to have shipped.”
“Very happy with our Displate, one of ours arrived damaged so I contacted support and provided pictures and we were promptly re-sent a new one with no fuss. Great service and we love all 6 of our displates and will be ordering more in the future.”
“Amazing service and fantastic products.
I bought two displates (one Witcher 3 and one Cyberpunk 2077) then I bought a Ghost of Tsushima to complete my office wall. Sadly, the delivery service bent my GoT one. I contacted Displate and explained what happened upon opening it. They agreed to dispatch a new one and apologised for my experience (even when it’s not their fault but the delivery company’s).
Absolute bench mark of customer service. 10/10 would recommend the product and I trust anyone can appreciate the level of care of their customer service.”
“I ordered a poster for my grandson. Oh, that sounds too simple. From the beginning, this shop and staff have been incredible at keeping me informed of the order, with kind and funny caring words. The poster arrived so quickly and it was everything and more my grandson wanted. Fantastic shop to purchase but also just as great for customer care, support and joy!”
“Support team was great. We were missing a sticker and magnet for a 2nd plate in our box. They got the missing parts out to us super fast. Problem solved. Well done Displate for being committed to putting it right!”
“I had a very nice customer service experience. My poster felt down got damages after some days. They replaced it without issues. And really beautiful quality posters”
“I had a very good experience with customer service, my poster had a dent in it and they replaced it without isssue and very fast.
It also looks even better than i thought it would.”
