Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,263 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Cooling towel really works for my long walks in the morning, even in the hot Queensland sun.”

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Posted 5 years ago

“Purchased these towels as my daughter has MS and has trouble regulating her body temperature on hot days and they have helped her very much Cheer Russel”

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Posted 5 years ago

“quick delivery, lovely colour, looking forward to using it on holiday”

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Posted 5 years ago

“Received very fast. Seems like very good quality. Won’t be using until April on my boating trip. Compact and light which is what I wanted. And colourful. Will let you know how they are on the beach. Thank you! 😃”

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Posted 5 years ago

“Towel arrived promptly. It looks strange but the website explains the background to this. Impressed that it folded up so small and neatly. Cannot use for a while as decided to stay at home because of Corvid virus...sorry.”

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Posted 5 years ago

“Quick and easy ordering and delivery.”

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Posted 5 years ago

“Customer service was responsive and polite. Person who received the gift has been happy with product this far!”

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Posted 5 years ago

“Towels have been a fantastic addition to our holiday.”

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Posted 5 years ago

“Have not used my towels yet but I am pleased they will not take up too much room in my suitcase.”

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Posted 5 years ago

“Lovely drying towels but stain quite easily and difficult to remove”

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Posted 5 years ago

“Easy checkout on website and shipping time was great”

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Posted 5 years ago

“Loved all the up to date emails while waiting for my towel to arrive. Ive purchased it for a trip and love the look and size of it cant wait to try it.”

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Posted 5 years ago

“Had an issue with the website - took a day or so for customer services to sort it out, & a few emails, but we got there & I have my towel.!”

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Posted 5 years ago

“Received faulty goods, sent pics, issue dealt with promptly and fairly. Good customer care.”

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Posted 5 years ago

“Really quick service, love the colours can’t wait to use them on holiday, really light weight so can pack an extra bikini!!”

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Posted 5 years ago

“Quick service. Purchased after recommendation from friend, item as expected. XL ordered but could probably get away with a l for a gym towel. Only disappointment is that item not as bright as image lead to believe.”

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Posted 5 years ago

“The product is amazing - a friend of mine brought them to the beach and I immediately added them to my Christmas wish list! Only complaint was all the issues with online purchase. I tried in chrome, got an error code at checkout, and contacted customer service. I was advised to try another server, so tried safari, and got the same error. Followed up with customer service, was advised to try it on my phone, and that worked. But really, a customer should not have to go through all that trouble just to purchase some towels online. I’d recommend improving that. Otherwise the product is amazing! Else I wouldn’t have gone through all that trouble :)”

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Posted 5 years ago

“Great customer service. Great product. Was recommended by a friend.”

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Posted 5 years ago

“My grandchildren loved them.”

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Posted 5 years ago

“Nice towels. Cute designs.”

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Posted 5 years ago

Dock & Bay is rated 4.9 based on 34,263 reviews