Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,263 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“These towels are amazing can’t wait for summer to try them out !”

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Posted 5 years ago

“Great website, easy to purchase, great communication and postage speed.”

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Posted 5 years ago

“Great service and quick delivery.”

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Posted 5 years ago

“A ton of cute patterns and a lot of my favorites were on sale!”

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Posted 5 years ago

“Beach towels are a different fabric than I’ve ever felt before and will be excited to try them out. Small workout towel is fantastic!”

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Posted 5 years ago

“Vibrant and good quality. Don’t expect towel material but good quality cotton.”

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Posted 5 years ago

“Great towel”

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Posted 5 years ago

“I bought the hair wrap and a large towel, happy with both. Lovely designs, packaging and decent quality product. My first order got lost (Hermes driver said it had been delivered but it hadn't), so customer service at D&B sent out a replacement order sharpish. Overall happy with the purchase!”

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Posted 5 years ago

“Prompt service, towel seems good so far!!”

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Posted 5 years ago

“Quick service (pretty sure my item shipped the same day I bought it) though I haven't had to use their customer service so I only gave 4 stars.”

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Posted 5 years ago

“Hey - I ordered a variety pack of towels. They are awesome towels, we went on a family picnic and ending up dipping our feet in the creek. Was nice quality - soft, absorbent and smooth. My Variety pack came with 5 pink flamingos instead of different colors. Other than that - I would recommend. My family of 4 and one golden doodle enjoyed them and glad we ordered.”

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Posted 5 years ago

“Just received the towels. It's March so I haven't used them yet at the pool or the beach. Delivery was fast. I like how they fold neatly into the carrying pouch. I look forward to using them.”

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Posted 5 years ago

“Fast delivery. No problems with this”

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Posted 5 years ago

“Great fast delivery service”

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Posted 5 years ago

“I bought a big batch of items from Dock & Bay after first hearing about them when they appeared on Dragon's Den. I purchased a pack of 4 beach towels, 4 cooling gym towels, and 4 hair wraps in the sale, which worked out to be a very good price per item. The delivery was very speedy and communication was excellent. The items are fantastic quality and I appreciate that the company are working hard on sustainability and the environmental impact.”

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Posted 5 years ago

“Light weight and good size. Didn't feel as if it dried as well as traditional towels but I was dry enough”

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Posted 5 years ago

“It works — it dries me off after a shower. It dries itself quickly just hanging on the shower curtain rod. I like its color. It does take some getting used to. for it tends to roll on my body as I dry myself, rather than rubbing the way a typical bath towel does. I miss the rubbing, but I think I'll get used to it. The typical towel is too thick, and takes too long to dry itself off after use, and takes up too much space and time in the wash machine and the dryer. I haven't taken this towel to the beach, but I can believe that it doesn't attract or harbor sand. I bought it for home use. This towel works.”

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Posted 5 years ago

“Fantastic quality as you would expect”

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Posted 5 years ago

“Whilst I absolutely love my XL D&B towel, a little disappointed with the hair wrap. It doesn’t really dry my hair at all. It’s useful for getting it up when it’s wet/has a conditioning mask on, but definitely no good for actually helping dry the hair!”

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Posted 5 years ago

“I am very happy with the service and the product I purchased. I will shop again with Dock & Bay”

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Posted 5 years ago

Dock & Bay is rated 4.9 based on 34,263 reviews