Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,255 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Well the towels weren’t what I expected but love them”

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Posted 4 years ago

“Easy ordering process...just wish they had the bundle packs in stock.”

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Posted 4 years ago

“The rainbow shorts are missing the blue stripes that are present on the model in the photos. But otherwise, I’m satisfied with both the beach blanket and my shorts :)”

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Posted 4 years ago

“Great for quickly drying off. Incredibly compact and I can throw 6 in a bag and have plenty of space for clothes changes, snacks and water bottles. Great investment for a family.”

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Posted 4 years ago

“Dock & Bay delivered my towel much faster than expected which is very nice. Ordered and delivered within 3 days. Very happy with the service and product.”

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Posted 5 years ago

“Gear quality product! Love the color of the Lavender Fields towel!”

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Posted 5 years ago

“Excellent service, prompt delivery and look forward to using the towels on the beach. Only concern will be getting them clean on a cold wash!”

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Posted 5 years ago

“Good quality face masks and fast delivery. Comfortable and breathable”

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Posted 5 years ago

“I haven’t had a chance to use my towels at the beach but I think they will perform well. They not like a conventional cotton towel but that’s why I bought them, so the sand will shake off and they pack small. The head wrap is very absorbent so I expect the same of the towels.”

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Posted 5 years ago

“Very soft and comfortable”

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Posted 5 years ago

“Although not used them wet/ cooled yet, have been very pleased with the product so far. Look great, absorbent and don’t irritate skin on my face (like the microfibres ones) with frequent use during a workout. Only marked down slightly due to the high cost”

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Posted 5 years ago

“Order arrived quickly and was nicely packaged, although the outer packaging had ripped during transit. I've yet to use the cool towel but the beach towel is great.”

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Posted 5 years ago

“Received my order fairly quickly, and was kept up to date with the delivery process, to within the hour! Good quality masks, would perhaps just be slightly better if they had adjusted straps but still fairly good fit and wash up nicely too.”

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Posted 5 years ago

“Have poncho’s and towels which are brilliant. So got some face masks which are very disappointing. Sizes differ massively”

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Posted 5 years ago

“Feels very comfortable!”

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Posted 5 years ago

“Really quick delivery which was great!”

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Posted 5 years ago

“Great company and delivery promptly, although not everything is in stock, and hasn't been for several months (e.g. ponchos). But overall quality of the products are good.”

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Posted 5 years ago

“Perfect fit and really comfortable. Super quick delivery as well.”

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Posted 5 years ago

“Lovely product, but adult mask suits a bigger face. Company are easy to deal with, website and delivery all good. No excessive packaging.”

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Posted 5 years ago

“Great coverage of the face but the elastic for the ears is quite short; perfect for me but not for my husband - he can’t wear the masks I bought for him :(”

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Posted 5 years ago

Dock & Bay is rated 4.9 based on 34,255 reviews