Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,255 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good level of notification, though delivery a little slower than anticipated. Have a large head and pleased with the fit. Covers nose through to chin areas very well with no slippage. Only single layered so not as safe as multi layer items but good for complying with current directives. Not badly priced.”

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Posted 5 years ago

“Great products, happy to be supporting the ones that are made of plastic and doing my bit for the environment. Can't wait to try out the towel on holiday! Just wish all your products were made this way.”

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Posted 5 years ago

“great the possibility to personalize the product and fast delivery”

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Posted 5 years ago

“The towel is big, and the colors are nice and bright! However, it didn't dry that quickly - not sure if I'd classify it a super quickdry towel.”

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Posted 5 years ago

“Nice towels, and good service with prompt replies to emails. However the hooks on 2 out of 3 towels I ordered were faulty. Happy with my purchase but happy I got a discount.”

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Posted 5 years ago

“The towels look good but as they are presents for our Grandchildren they have not been opened or used yet. Delivery was quick although the product originally wanted was now discontinued but we found others to replace the original thoughts.”

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Posted 5 years ago

“I love the colours and it folds down really small. It’s great for packing on trips when you don’t have a ton of space. I bought it to replace massive beach towels that take up half your suitcase.”

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Posted 5 years ago

“Great towels, dry super fast and so light to pack away. Washed once and one towels stitching has started to come away but overall good quality. Found a little lizard buddy who also loved the towel.”

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Posted 5 years ago

“Towels arrived really quickly and we have been super impressed with them so far as they are really light and don’t take up very much space in our beach bag. The kids ponchos look great when on but we have noticed they are a bit fiddly to put on as the arm holes are a lot smaller than on their previous towels (we hope this is something we will get used to!)”

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Posted 5 years ago

“Hi Dock & Bay team. I'm on mba studies and we have module entrepreneurs / start ups... I google it a little bit and find your company. I liked your products and i bought reusable face mask for me and hair wrap for my wife. I expected that mask will be perfect for that amount of money (ok, I'm from Serbia and our living standard is lower so), but it's not - not sewn perfectly. But ok, it's working. :-) for the hair wrap, after 2 usage, rubber band is already damaged - check photo. But, this is also ok, we can replace it if it will be damaged further. You're working good job, but I guess my expectation was too high. all the best. Dušan”

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Posted 5 years ago

“Good quick delivery and good quality products”

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Posted 5 years ago

“Great stuff.... Love!.... Light weight and sand free!”

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Posted 5 years ago

“Great service. Reasonable priced and fast delivery. Towels are great!”

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Posted 5 years ago

“Towels arrived swiftly, love the colours. Haven't used them yet as holiday was cancelled. Slight defect in stitching on one and dirty mark disappointing though!”

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Posted 5 years ago

“Website, delivery and product very good. Was slightly disappointed with the packaging which felt low quality and low effort for the purchase.”

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Posted 5 years ago

“Lovely and soft, so compact! Now just need the weather to use them!”

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Posted 5 years ago

“Like the brand! Easy to deal with, enjoyed the discount too. Thanks! Inspired to look at other products. X”

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Posted 5 years ago

“Exactly what I ordered. Efficient delivery and great quality”

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Posted 5 years ago

“Fast delivery! Good quality and in love with the colours! A little confused by the cooling towel as doesn’t quite have the impact I’d imagined but still useful”

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Posted 5 years ago

“Delivery was quick. Good packaging and updates.”

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Posted 5 years ago

Dock & Bay is rated 4.9 based on 34,255 reviews